Frequently Asked Questions

Recomended to take backup of company and then rewrite book from Housekeeping ,if issue remain then send data to BUSY company for datarepair or else if current backup exist restore the backup and do the remaining transaction manually

If you suspect that your account is corrupted, you should try to restore it from a backup. If that is not possible, you may need to send the data to our end for recovery on a chargeable basis.

Re-indexing data does not delete all the old data and entries. It only removes some junk characters that can affect the database and cause errors. Therefore, we advise you to back up your data before running this process.

If BUSY shuts down unexpectedly, such as due to a power outage, there is a risk of data loss. It is strongly recommended to regularly take data backups to ensure the security and integrity of your data.

If your company data is missing then you can restore the backup of the particular company. If you do not have a backup then you will need to create a new company and input the data manually.

If the data has been deleted from the local drive and have no backup then will not able to recover it. It can only be possible if you have data on you email or any external drive.

If you want to view the purchase price during the sales batch/BCN/Serial no. wise, it may be possible through custom validation. 
If you require specific customization and validation, you need to contact a solution partner for assistance.

If you have lost data due to a software crash, you can try to recover it from your backup. If you don't have a backup, unfortunately, it may not be possible to recover the lost data.

If show incomplete vouchers in housekeeping  follow these steps:
step 1: Take latest backup of data from company menu 
step 2: Open housekeeping tab and delete voucher 
step 3: Add voucher again manually which was deleted.

If you have a backup of your data, you can restore it using the restore option in BUSY. However, if you don't have a backup, it may not be possible to recover your lost data.