Frequently Asked Questions

In BUSY, material centers are used to manage and track inventory at specific physical locations or warehouses. If you need to delete a material center, it's important to understand that deleting a material center with recorded transactions can have significant implications for your accounting records and inventory management. Typically, you...

BUSY does not create a duplicate item master, and if an attempt to create one is made, an error message stating that the master name already exists is displayed. However, in cases of spelling mismatches or when importing item masters from other sources, duplicate items may be inadvertently created in BUSY. In such instances, it becomes necessary to manually check for and delete these duplicate items.
To review the list of product masters, follow these steps:
1. Navigate to the Administration section and click on Masters.
2. Select the Item tab and then click on the List option.
3. Upon opening the item list, manually identify any duplicate items and delete them by clicking the delete button at the top of the screen or by using the F8 shortcut key.
Note: It is advisable to take the latest backup of data before initiating any process.

To delete an account master in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Select Account and click on Modify.
Step 3: Choose account which you want to delete and then click on Delete button or press F8.
Step 4: You can open that account from list of accounts.
Note: Once an account is used in any transaction, you can not delete that.
To deactivate an account master in BUSY, you can follow these steps:
Step 1: Go to Administration and click on Utilities.
Step 2: Select De-Activate Masters then choose master type as Account.
Step 3: You can select either One Account of Group of Accounts.
Step 4: Then, enter the account or account group name and set Y on deativate then save.
Note: Take backup of your data before making any changes.

To delete a complete purchase voucher in BUSY, you have two options.
 Option 1: 
- Go to the Transaction menu.
- Click on Purchase and then List.
- Select all the vouchers you want to delete using the Shift + Down arrow keys.
- Click on the Delete button or press F8 to delete.
Option 2:
- From the main screen of BUSY Software, press Ctrl+Alt+D.
- A Batch Deletion window will appear.
- Click on the Voucher option and then click on Yes.
- Select the purchase vouchers you want to delete.
- Tick only in front of Purchase and define the date range under which you want to
 delete the vouchers.
- Click on the "Ok" button.
- All the purchase vouchers under the same date range will be deleted automatically.

To cancel e-invoice then follow the given steps:
 Note : In accordance with E-invoice regulations, there is a boundation of time limit for canceling an e-invoice after its generation i.e 24 hours
 Step 1: Go to Transaction Menu
 Step 2: Click on sale Voucher 
 Step 3: Then click on list option 
 Step 4: Then open voucher in modify mode 
 Step 5: Then press ALT+X for cancel the invoice then you will get a window of Do you want to cancel this voucher, select as YES
 Step 6: Then you will get a window of cancel e-invoice, select as YES then specify reason and click on Ok button 
 Step 7: Afterward you invoice and e-invoice both are cancelled

To correct or delete a wrong transaction entered in BUSY, you can either delete the transaction and enter it again correctly, or you can modify the transaction to correct the mistake. However, if the transaction has already been reconciled or filed with the government, it is advisable to consult with a professional to make the necessary corrections.
Follow the steps below to perform these actions:
1. Navigate to Transactions.
2. Choose Sales.
3. Open the bill in modify mode.
4. Make the necessary corrections.
5. Alternatively, delete the invoice by pressing the F8 key.
6. Please note that if you are using Automatic Numbering, you won't be able to re-enter the invoice with the same number.
For further clarification, feel free to reach out to our helpline at 8282828282.

If you want to delete previous invoices in BUSY then please follow
 the given Steps 
 Step 1: Go to the transaction
 Step 2: Then select the voucher and then list 
 Step 3: Then select the voucher from the list you want to delete 
 Step 4: Then press F8 on your keyboard then delete voucher window will appear
 for delete click on yes. then it will get delete.
 Note : Please take backup before deletion of any voucher as it cannot be restored later.
 If still having any issue then you can contact us on our centerlized 24*7 helpline
 number i.e. 8282828282 or 011-40964096.
 You can also share your query on support@busy.in

To reset Data in BUSY Software,you need Follow some steps and Those are -
 Step 1: Open Your company and press Shortcut key 'Shift+Alt+Ctrl+D'
 Step 2: After press Shortcut key 'Shift+Alt+Ctrl+D' one window will be prompted and you need to select the option wheather it is for voucher or master .it is for both Voucher and master.
 Step 3: After select the Voucher or master As per your requirement You can reset your data on the basis of option that is showing there,for instance If you are going to reset your entries for the selective voucher then you need to Tick on the'Selected Voucher' Option and also can specify the date range for voucher deletion .

To delete invoices in BUSY, follow the below steps:
Step 1: Open a particular voucher that you want to delete.
Step 2: Press shortcut key F8 for delete voucher completely.
Note: Take the latest backup of the company before any process.
To generate reports for GST filing in BUSY follow the below steps:
Step 1: Go to Display Menu
Step 2: Click on GST Reports
Step 3: Select GST Returns.
Step 4: Select respective return such as GSTR 1, GSTR 3B, GSTR 4, then you will get a method to generate e-return i.e Direct upload, JSON, Govt. Template, CSV, Plain excel. Note: Direct upload feature only available in GSTR 1.
Step 5: Specify Date Range and check all the possible errors then generate a file.

To cancel the voucher along with e way bill you can follow the steps. 
 Step 1. Open the voucher 
 Step 2. In upper side you will get the option of cancel 
 Step 3. Click on cancel 
 Step 4. An window will appear to fill naration for cancel, fill the reason of cancellation 
 Step 5. Press function key f 2 
 Step 6. Now an window will appear of cancel e way bill 
 Step 7. Pres y for yes the option of cancel e way bill 
 Step 8. mention the reason of cancellation. 
 Step 9. Now proceed to save 
 Now your e way bill and voucher is cancelled.