Frequently Asked Questions

To delete an old unused customer account in BUSY, you need to follow these steps:
Step 1: Go to Administration menu then click on Masters.
Step 2: Select Account and then Modify.
Step 3: Select the account name which you want to delete. After opening it click on Delete button or press F8.
Step 4: Account will not delete if it is used in any transaction in current financial year.
Note: Take backup of your data before making any changes.

To delete all the vouchers of Supply Outward and Supply Inward in BUSY, follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Open the BUSY with admin login username and password then press CTRL+SHIFT+D.
Step 3: Select voucher tab then press yes for deletion.
Step 4: Click on selected voucher option then specify starting and ending date.
Step 5: Tick on supply outward and inward voucher type with series then click on ok to process.

You can find duplicate invoice number in BUSY and can delete that.
 Please follow the given steps
 Step 1 Go on display menu
 Step 2 Click on check list
 Step 3 Click on voucher numbering reports
 Step 4 Click on Duplicate voucher number
 Step 5 Select here voucher type, series, date and open the report
 Step 6 Here you can see if duplicate voucher are there
 Step 7 Press F8 to delete the selected voucher

Yes, you can delete specific account masters in BUSY. To delete specific account master follow these steps:
Step 1: Go to Administration and click on the Master option.
Step 2: Click on Account and open specific account master from modify or list option
Step 3: Select the account you want to delete and press the Delete button or press F8 on your keyboard to delete it permanently.
Note: Take the latest backup of your data before any process.

Yes, it is possible to delete added masters from the administration section in BUSY by using these steps:
Step 1: Go to administration menu then select masters.
Step 2: Select the required masters which you want to delete such as account, item, etc.
Step 3: After selecting click on modify option and select the master name and after opening it press F8 to delete.
Step 4: If master has been used in any transaction can not be deleted.

If the vouchers is not showing in BUSY, you need to follow these steps:
 Step 1: First open your company with super or admin user.
 Step 2: Make sure you have open the reports with correct date range.
 Step 3: Ensure that you have open correct financial year.
 Step 4: If vouchers are deleted then you need to enter again of if have any backup then can restore it and get your vouchers.

Follow below steps to edit/delete invoice in BUSY afte creation.
 Step 1: Take latest backup of data.
 Step 2: Open releavnt voucher in modify mode.
 Step 3:Then done changes as per your requirement.
 Step 4: If want to delete it then press F8 and delete the voucher.
 Step 5: Check user restrictions if it not allow you to modify or delete the voucher.
 If sitll not resolve then share your caoncern on support@busy.in

Yes, we have option to freez a type of vouchers data so that no one can modify or delete them. To freez data, follow the below steps:
Step 1: Go to administration menu then select utilities option.
Step 2: Select data freezing then select partial and here set Y on the required voucher type such as sales, purchase, etc.
Step 3: After that select the voucher series then specify the freez till date and save.

To delete unwanted accounts from a new company in BUSY Accounting software, follow these steps:
Step 1: Go to Administration and click on the Master option.
Step 2: Click on Account and open specific account master from modify or list option
Step 3: Select the account you want to delete and press the Delete button or press F8 on your keyboard to delete it permanently.
Note: Take the latest backup of your data before any process.

To delete unnecessary tax accounts related to CGST and SGST in BUSY, you need to follow these steps: 
Step 1: Open your company then go to Administration menu.
Step 2: Click on Masters and select Accounts.
Step 3: Click on Modify and select the account which you want to delete.
Step 4: Click on Delete button or press F8 to delete.
Note: If account is used in any transaction then it can not be deleted.