Frequently Asked
Questions

Find Solutions to Common Issues Related to errors-feedbacks-bugs - rte company database

FAQs

RTE-35600 while opening amount receivable report

That was the BUSY application Bug in old BUSY release the bug has been already resolved. Kindly Download BUSY Latest Release & install.

How can fix all erros in BUSY?

All errors have difrenet issue in backend so we need to check error first then we can do process according to It.

How do I check for errors after completing a task in BUSY Accounting software?

To check if any errors after completing a task in BUSY, you can perform that task in which you were facing error.

Where can I find information on error codes and messages in BUSY?

You can find information on error codes and messages in BUSY by referring to the software's documentation or contacting their customer support.

Do all documents, like invoices and credit notes, use the same number of decimal places? Is there a list of common errors I can check for reference?

Yes, in BUSY same number of decimal places works for all 
invoices. While saving vouchers you will get the notification
of errors.

RTE-3265 while checking GSTR-2A what could be cause this ?

RTE-3265 while checking GSTR-2A then its error of data corrupted so you need to send data on support for repairing.

How do i resolve RTE 13 occurs in BUSY?

Please elaborate your query as when does the RTE 13 occurs in BUSY? Please Please share the concern on support@busy.in

I need help decoding some error messages I am getting while using certain features of the software. Can you help explain what they mean?

Yes, I can explain software error message,It depends on what feature you are using and what error is coming.

How to solve the RTE 3204 database already exist while open BUSY.

To resolve the RTE 3204 database already exist you need to close all BUSY tab then reopen it.

How should I proceed if I face a decimal place error message? Can inaccurate decimal values lead to the rejection of an invoice?

If we are facing error for decimal place, please check the decimal avaliable in transaction while entry.