Frequently Asked Questions

To fix the RTE 6 error when reading information in Data C/F, follow these steps:
Step 1 : Make sure that in the Company Purchase Indent/Quotation/Order/Challan Configuration is enabled or not.
Step 2 : if enabled then Ensure that there are no huge pending records is avaiable in any masters. If there are, clear them.
Step 3 : Check Bill by Bill Receivable and Payable reports, any huge number of pending references in specific masters. If you find any, clear them.
Step 4 : Similarly, review any large number of pending Item Receivable/Payable records and clear them.
Once you've made sure there are no huge pending references in any master, you can proceed with C/F data.
Following these steps should help resolve the RTE 6 error.

The Runtime Error '8000' "Index Name is not an index in this table" typically occurs when working with database-related operations, and there is an issue with the index name being referenced. It usually means that the specified index name does not exist in the table where it is being used. To resolve this error, you can follow these steps:
Step 1: Rebuild the Index: If the index exists but appears to be corrupted or invalid, consider rebuilding the index to fix this issue. You can do this by navigating to 'Company' → 'Reindex Databases' option. Rebuilding the index may resolve the problem.
Step 2: or problem may be with the BUSY release you must be updated with the current and latest release

VB for Applications when there are too many windows or forms open in your application, and it exceeds the available memory capacity. This error is more common in older versions of Microsoft Access where there is a limit on the number of forms or windows that can be open simultaneously.
If error message show Runtime Error ‘10018’ Out of memory (Too Many Windows) follow the below steps:
Step 1: Close Unnecessary Forms/Windows: Make sure to close any unnecessary or unused forms or windows in your application. If
 your code opens new forms or windows dynamically, ensuring that they are properly closed when they are no longer
 needed.
Step 2: Restart the system to release the temporary lock on the Access database if any.

Runtime Error '1046' with the message "Can't read" typically occurs when there is an issue with reading or accessing a Microsoft Access database file. This error can be encountered when attempting to open, retrieve data from, or perform operations on an Access database. Here's a general description of Runtime Error '1046' with the "Can't read file :if error message show Runtime Error ‘1046’ Can not read while changing financial year follow the below steps:
Step 1: Corruption in the database file or data itself can lead to invalid bookmarks. Run Reindex database to the integrity checks.
Step 2: If the issue continues to persist after Step 1, you are required to send the data to us at support@busy.in for further assistance.

If you are unable to send emails and getting error 6. then please follow the given steps
 Step 1: Please check the internet connection 
 Step 2: Check receiver mail is entered correct
 Step 3: Check spelling of the required field in the email configuration.
 Step 4: Remove header and footer text then check to send test mail
 Step 5: Check same thing in the onother company if still facing issue 
 Step 6: Then please run the rewrite book from the housekeeping after backup then check 
 If still having same issue then you can contact us on our centerlized 24*7 helpline
 number i.e. 8282828282 or 011-40964096.
 You can also share your query on support@busy.in

If you are unable to send emails and getting error 6. then please follow the given steps
 Step 1: Please check the internet connection 
 Step 2: Check receiver mail is entered correct
 Step 3: Check spelling of the required field in the email configuration.
 Step 4: Remove header and footer text then check to send test mail
 Step 5: Check same thing in the onother company if still facing issue 
 Step 6: Then please run the rewrite book from the housekeeping after backup then check 
 If still having same issue then you can contact us on our centerlized 24*7 helpline
 number i.e. 8282828282 or 011-40964096.
 You can also share your query on support@busy.in

If you are unable to send emails and getting error 6. then please follow the given steps
 Step 1: Please check the internet connection 
 Step 2: Check receiver mail is entered correct
 Step 3: Check spelling of the required field in the email configuration.
 Step 4: Remove header and footer text then check to send test mail
 Step 5: Check same thing in the onother company if still facing issue 
 Step 6: Then please run the rewrite book from the housekeeping after backup then check 
 If still having same issue then you can contact us on our centerlized 24*7 helpline
 number i.e. 8282828282 or 011-40964096.
 You can also share your query on support@busy.in

If you are unable to send emails and getting error 6. then please follow the given steps
 Step 1: Please check the internet connection 
 Step 2: Check receiver mail is entered correct
 Step 3: Check spelling of the required field in the email configuration.
 Step 4: Remove header and footer text then check to send test mail
 Step 5: Check same thing in the onother company if still facing issue 
 Step 6: Then please run the rewrite book from the housekeeping after backup then check 
 If still having same issue then you can contact us on our centerlized 24*7 helpline
 number i.e. 8282828282 or 011-40964096.
 You can also share your query on support@busy.in

If you are unable to send emails and getting error 6. then please follow the given steps
 Step 1: Please check the internet connection 
 Step 2: Check receiver mail is entered correct
 Step 3: Check spelling of the required field in the email configuration.
 Step 4: Remove header and footer text then check to send test mail
 Step 5: Check same thing in the onother company if still facing issue 
 Step 6: Then please run the rewrite book from the housekeeping after backup then check 
 If still having same issue then you can contact us on our centerlized 24*7 helpline
 number i.e. 8282828282 or 011-40964096.
 You can also share your query on support@busy.in

If you are unable to send emails and getting error 6. then please follow the given steps
 Step 1: Please check the internet connection 
 Step 2: Check receiver mail is entered correct
 Step 3: Check spelling of the required field in the email configuration.
 Step 4: Remove header and footer text then check to send test mail
 Step 5: Check same thing in the onother company if still facing issue 
 Step 6: Then please run the rewrite book from the housekeeping after backup then check 
 If still having same issue then you can contact us on our centerlized 24*7 helpline
 number i.e. 8282828282 or 011-40964096.
 You can also share your query on support@busy.in