Frequently Asked
Questions

Find Solutions to Common Issues Related to errors-feedbacks-bugs - rte generic application related

FAQs

In BUSY showing the permission error. How can i resolve this?

Please elaborate your query as when does the permission error occurs in BUSY? However you can run your BUSY as an administrator mode to avoid any persmission error. Please share the concern on support@busy.in

While installing BUSY error showing What to do?

While installing BUSY 1326 error showing you need follow these steps: 
1: Close BUSY from end task.
2: Exclude BUSY and BUSYwin folder from antivirus.
3: Window firewall realtime protection off.

What troubleshooting can I do if BUSY crashes or freezes while I'm working on it? How can I recover my work?

If BUSY crashes or freeze while you are working on it then you cant recover your work if its not saved 
but you can Restore your old backup if it saved

I am unable to save changes or entries in BUSY. It gets stuck. What should I check?

You should check if there is any issue with your internet connection or if the software is updated to the latest version. You can also try restarting the software or your computer.

While install BUSY showing window installer error at BUSY installation. How can i resolve such error?

If you are getting window installer error at BUSY installation, check the possible reason:
1.Make sure that antivirus must not block the installation process.
2.VeriFinancial Year that enough space is available in system.

Where can I find help to resolve error messages in BUSY?

You can contact us on our centralized 24*7 support helpline number i.e. 8282828282 or 011-40964096.
For Email Support
You can also ask your query by sending email on support@busy.in .

While opening a company in BUSY showing RTE 457. What should i do?

If you are facing RTE 457 while opening a company in BUSY, then you need check regional settings of your system and untick the UTF option then restart your system.

How do I get help with a specific error code the system is showing?

To provide an efficient solution, kindly provide details on the specific error code being displayed and specify the stage or step in the process where the error occurs.

How do I share error screenshots from BUSY with my CA or accountant?

You can take a screenshot of the error in BUSY and share it with your CA or accountant via email or any other messaging platform like whatsapp, etc.

While opening a company in BUSY showing RTE 91. How do i resolve this?

If you are facing RTE 91 when opening a company in BUSY, then you need to set regional settings and date & time format of your syste.