Frequently Asked
Questions
Find Solutions to Common Issues Related to errors-feedbacks-bugs - rte generic application related
I'm getting an error message when trying to access BUSY. What does this error mean and how can I resolve it?
To rollback or fix problems with the BUSY update, you can try restoring a backup of your previous version of the software. follow below steps:
Step 1: Disable antivirus or exclude BUSY from antivirus properties.
Step 2: Right-click on the program icon and select Properties from the drop-down menu.
Step 3: Select the Compatibility tab. Under Compatibility mode, check the box next to Run this program in compatibility mode then select Apply and OK.
Step 4: Drag UAC user account control down from window search option.
Step 5: Then set correct date, time and region, locale as united kingdom from control panel.
Step 6: Restart system in order to see the effect of change.
Step 7: If still faces the same problem then try updating the software to the latest release.
The BUSY update caused some issues. How can I rollback or fix problems with the update?
To rollback or fix problems with the BUSY update, you can try restoring a backup of your previous version of the software. follow below steps:
Step 1: Disable antivirus or exclude BUSY from antivirus properties.
Step 2: Right-click on the program icon and select Properties from the drop-down menu.
Step 3: Select the Compatibility tab. Under Compatibility mode, check the box next to Run this program in compatibility mode then select Apply and OK.
Step 4: Drag UAC user account control down from window search option.
Step 5: Then set correct date, time and region, locale as united kingdom from control panel.
Step 6: Restart system in order to see the effect of change.
Step 7: If still faces the same problem then try updating the software to the latest release.
How can i tackle the error of RTE 53 and BUSY7.dll file missing error at BUSY opening?
If you are facing run time error 57 and BUSY7.dll file missing error, you can reinstall BUSY by following these steps:
Step 1: Take the latest backup of your data.
Step 2: Open the control panel then go to programs and features option.
Step 3: Right click on BUSY setups and uninstall the same.
Step 4: Now, Go to busy.in site then click on resource and choose the download option.
Step 5: Click on download the BUSY latest version.
Step 6: Next, double click on setup and install the same.
Step 7: After installation, open the BUSY and set data directory.
Note - Before installing BUSY, you can cut the system folder that exists in the BUSYWin folder where BUSY was previously installed and paste it into another folder.
Rte-430 while opening BUSY agent how to fix error?
To troubleshoot the RTE-430 error that occurs while opening BUSY agent, then follow these steps:
1. VeriFinancial Year System Requirements and compability
2. Ensure that you are using the latest version of BUSY software and BUSY agent. Updates often include bug fixes and compatibility improvements.
3. Uninstall BUSY and BUSY agent, and then reinstall the latest version of bus and BUSY agent in fresh folder.
4. Try running both in compatibility mode. Right-click on the BUSY and BUSY agent, go to Properties and click on Compatibility tab.
5 Try to run both with administrator. Right-click on the application and and select Run as administrator.
6. open BUSY agent configure all the backup related configuration and add in startup menu
7. also run BUSY and open company.
I am unable to open or access the BUSY. What steps should I take to troubleshoot this issue?
If you are unable to open or access BUSY, it can be frustrating, but there are several troubleshooting steps you can take to resolve the issue. Here's a systematic approach to address this problem:
Step 1 :Look for any error messages or pop-ups when trying to open the software.
Step 2 :Sometimes, a simple reboot of your computer can resolve issues related to software not opening.
Step 3 ;Ensure that BUSY is properly installed on your computer.
Step 4 : Make sure you are using the latest version of BUSY.
Step 5 : Your antivirus or firewall software might be blocking the software
Step 6 : Make sure you have the necessary user permissions to access the software.
My BUSY license is not working. Can you help me in troubleshoot?
Find out the steps to follow if your BUSY license is not working
Step 1 : First revaildate your softlock license
Step 2 : If license file is missing copy paste your license file in BUSYwin folder
Step 3 : If its showing hdd mismatch or machine id mismatch then re register your softlock license
Step 4 : If you are using BUSY dongle license then first change the port of dongle and
Step 5 : Then check that dongle in another system if is not working in that system also
Step 6 : Then you have to courier your dongle to our jhandewalan office and sent courier slip and dongle pic on our support mail
Desktop shows "service unavailable" for BUSY, though internet connection is fine. How to troubleshoot?
If the desktop shows "service unavailable" for BUSY, even though the internet connection is fine, you can try troubleshooting the issue by following these Steps:
Step 1 : Check if the BUSY is up to date. Update it if necessary.
Step 2 : Restart your computer and try accessing BUSY again.
Step 3 : Disable any antivirus or firewall software temporarily and see if that resolves the issue.
Step 4 : Clear the cache and cookies of your web browser.
Step 5 : If possible, try accessing BUSY from a different web browser or device to see if the issue persists.
for furthur assistance,you can you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in
The software is crashing frequently. What steps can I take to troubleshoot this?
To resolve the issue of software crashing frequently follow below steps:
Step 1: Disable antivirus or exclude BUSY from antivirus properties.
Step 2: Right-click on the program icon and select Properties from the drop-down menu.
Step 3: Select the Compatibility tab. Under Compatibility mode, check the box next to Run this program in compatibility mode then select Apply and OK.
Step 4: Drag UAC user account control down from window search option.
Step 5: Then set correct date, time and region, locale as united kingdom from control panel.
Step 6: Restart system in order to see the effect of change.
Step 7: If still faces the same problem then try updating the software to the latest release.
My software shows error even after restarting the system. How do I fix this?
To fix the error 91 set the UAC and compatibility
To set UAC and compatibility follow the below mentioned steps:
Step 1: Right click on BUSY Incon
Step 2: Click on Properties
Step 3: Click on Compatibility
Step 4: Look for the option Run the program in compatibility mode and tick that
Step 5: And also tick the option Run this program as Administrator
Step 6: Click on Apply and then click on OK
After this process open the company in BUSY and check if Issue still persist then further follow the below mentioned process:
1. Take the data backup
2. Remove and reinstall the BUSY
3. Give the data path in BUSY then check this issue will resolve
How to resolved RTE 91 while opening company ?
If you are facing run time error 91, you can reinstall BUSY by following these steps:
Step 1: Take the latest backup of your data.
Step 2: Open the control panel then go to programs and features option.
Step 3: Right click on BUSY setups and uninstall the same.
Step 4: Now, Go to busy.in site then click on resource and choose the download option.
Step 5: Click on download the BUSY latest version.
Step 6: Next, double click on setup and install the same.
Step 7: After installation, open the BUSY and set data directory.
Note - Before installing BUSY, you can cut the system folder that exists in the BUSYWin folder where BUSY was previously installed and paste it into another folder.
