Frequently Asked
Questions

Find Solutions to Common Issues Related to errors-feedbacks-bugs - rte generic application related

FAQs

I need help troubleshooting an error message I am seeing. Who can assist me with this?

To troubleshoot an error message that you are seeing, we (the BUSY customer support team) can assist you.

Where is the option to reindex the database in BUSY?

The option to reindex the database in BUSY is located under the housekeeping menu or in company menu.

Showing rune time error 430 while opening BUSY software

To fixed the run time error 430 issue uninstall BUSY software from the system and install once again

How do I clear cache/temporary files in BUSY to resolve performance issues?

TO clear cache you can take backup and run junk process from house keeping or reindex database

I'm getting an error in BUSY that says "REL " what does this mean and how can I fix it?

YOu need to update the BUSY release in that case if it showing you error

Nepali Date Error while Opening Company

We don't comprehend what's wrong. Kindly provide more information to help us solve your problem.

What should I do if BUSY is crashing frequently after updating it?

Please provide more details as what error message occurs before crashing the BUSY.

BUSY is giving errors about my license after a recent update. How can I get this fixed?

Try to take backup and uninstall and reinstall the BUSY application

I think I clicked the wrong tab in BUSY and now I'm getting an error. How can I fix this?

Please tell what error is coming on click which tab

What other common HSN code errors should I watch out for?

You can check hsn errors while generating gstr return