Frequently Asked
Questions

Find Solutions to Common Issues Related to features - accounts

FAQs

What should I do if the software does not allow me to enter the currency symbol while creating an invoice?

If enable to enter currency symbol during voucher creation then you need to create symbol by follow some steps:
Step 1: Go to Administration and then click on Masters.
Step 2: Now click on Currency and then select Add option.
Step 3: Now specify the current symbol and other details and save the configuration.
Now you can enter curreny symbol during voucher creation.

What is the correct process for regularizing a PDC entry? Should I select regular or PDC in the entry?

To regularize post dated cheques, you can follow these steps:
Step 1: Go to the Administration tab and click on Miscellaneous Data Entry.
Step 2: Select the Regularize PDF option and filter by One Bank or All Banks.
Step 3: Enter the date range and open the report. Select the entry that you want to regularize and click on the Regularize button.

Is there a way to correct the dates for regularized cheques that are not correct in the software?

To regularize post dated cheques, you can follow these steps:
Step 1: Go to the Administration tab and click on Miscellaneous Data Entry.
Step 2: Select the Regularize PDF option and filter by One Bank or All Banks.
Step 3: Enter the date range and open the report. Select the entry that you want to regularize and click on the Regularize button.

How do I correct any spelling mistakes or errors for salespersons' names in the system?

To modiy salesman name then follow the given steps :
Step 1: Go to Adminitstration menu
Step 2: Then click on masters option
Step 3: Then click on salesman option
Step 4: Then click on modify button
Step 5: Then select salesman and open the master in modify mode
Step 6: Then modify salesman name and click on save button

I need help reconciling my bank account in BUSY What is the process

For reconcilation of bank entries please follow below mention steps:-
Step 1:- Administration Tab
Step 2:- Configration
Step 3:- Feature / option
Step 4:- Accounts
Setp 5:- Click on checkbox on Bank Reconcilation
After enable option go to Display Tab and then Bank reconcilation option then check reports as per your requirement such as All entries, Cleared, Uncleared enteris or reconcilation statement

How to add a Payment voucher if payment is done by RTGS?

To add a payment voucher with instrument details such as RTGST, NEFT, then you can follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Click on Features/Options and then click on Account Tab.
Step 3: Enable Maintain Bank Instrument Details and save account tab.
Step 4: Now can add payment vouchers with instrument details such as RTGST, NEFT.

How do I enable the post-sale purchase return in ledger option in the software?

To enable the post sale purchase return in ledger option in BUSY, you need to follow these steps:
Step 1: Open your company then go to Administration tab.
Step 2: Click on Configuration then select Features / Options.
Step 3: Select Accounts tab and here, you can enable the option Posting in Accounts Through Sales Return & Purchase Return then save.

Can you explain how the sub-ledger feature works with an example?

The sub-ledger feature in BUSY allows for transactions with multiple ledgers under one main ledger. For example, if a company has multiple GST numbers for the same vendor, they can create a main ledger for the vendor and sub-ledgers for each GST number. Transactions posted to the sub-ledgers will automatically consolidate under the main ledger for reporting purposes.

How do i enable bill by bill feature in BUSY?

To enable Bill by Bill feature in BUSY, you need to follow these steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Select Features / Options and click on Accounts tab.
Step 3: Enable the option Bill by Bill Details and save.
Step 4: Next, in the party master you also have to enable bill by bill balancing feature.

How is commission calculated for each salesman in BUSY?

Commission is calculated for each salesman in BUSY based on the sales or bill amount. The commission percentage for each salesman can be set up in the software, and it is applied to the sales made by that salesman. The software automatically calculates the commission amount based on the set percentage and the sales made by the salesman.