Frequently Asked
Questions
Find Solutions to Common Issues Related to features - accounts
How do I track incoming post-dated cheques in BUSY?
If you want to enter post dated cheques and track them in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on configuration.
Step 2: Under Configurations, select Features / Options and then click on the Accounts tab. Here, you will find the "Post Dated Cheques in Payment/Receipt Vouchers" option. Just click on the checkbox to turn it on.
Step 3: Now, when you enter Payment/Receipt voucher, you can select Type as PDC and enter PDC Date.
To regularize post dated cheques, you can follow these steps:
Step 1: Go to the Administration tab and click on Miscellaneous Data Entry.
Step 2: Select the Regularize PDF option and filter by One Bank or All Banks.
Step 3: Enter the date range and open the report. Select the entry that you want to regularize and click on the Regularize button.
How to manage creditors and outstanding dues in BUSY?
To manage Outstanding Dues in BUSY through Bill by Bill feature then please follow the steps given below :
Step 1: Go to Administration menu
Step 2: Click on Configuration option
Step 3: Then click on Feature and option
Step 4: Then click on Accounts feature
Step 5: Then enable bill by bill Details as Y then click on configure Box and enbale bill by bill for all accounts and save the configuration by click on save button
Step 6: Then go to Administration Menu
Step 7: Click on masters option and open Account master and enable billi by bill feature as Y and then save the configuration
Step 8: While raising the vocuher create new reference in bill by bill reference window then save the voucher
Step 9: Afetrward, you can check Outstanding report in display Menu
How do I set up and manage multiple currencies in BUSY for international transactions?
To enable multi currency feature then follow the given steps :
Step 1: Go to Administration Menu
Step 2: Click on configuration
Step 3: Then click on Feature and option
Step 4: Then click on Accounts option
Step 5: Then tick on the multi currency option an save the configuration by click on save button
Step 6: Then go to masters option
Step 7: Then click on Accounts
Step 8: Then click on modify option and open party in modify mode then enable multy current option as Y and specify multi currency opening balance if needed
Step 9: Then save the account master
Step 10: While creating voucher you will get the multi currency option then mention neccessary details then save the voucher
Step 11: Afterward, you can check reporting of multicurrency in account ledger from display menu
How do I troubleshoot errors related to generating an export invoice in US dollars in BUSY?
To troubleshoot errors related to generating an export invoice in US dollars in BUSY, follow these steps:
Step 1: Check the currency settings by going to Administration and selecting Configuration.
Step 2: Choose Features/Options, then select Account. Ensure that Multi-Currency feature is activated.
Step 3: In the Master option, verify exchange rates. Make sure that the exchange rates for converting rupees to dollars are accurate and up-to-date.
Step 4: Check customer details. Ensure that the customer's country and other necessary details are correctly entered in the account master, and multi-currency option is enabled in the party master.
Step 5: Review all invoice data, including item prices, quantities, and tax calculations, to ensure accuracy.
Step 6: Use the latest version of BUSY to benefit from bug fixes and improvements after updates.
Step 7: If the issue persists, contact BUSY's technical support by dialing 8282828282 for further assistance.
How do I reconcile my accounts and generate reports?
BUSY has a Ledger Reconciliation feature that helps you to match your accounts entries with your books. You can use this feature to verify the accuracy and completeness of your accounting records. To use this feature can follow these steps:
Step 1: Open your company, then go to the Administration tab and click on configuration.
Step 2: Select Features / Options and then click on the Accounts tab. Here, you will find the Ledger Reconciliation option. Just click on the checkbox to turn it on.
Step 3: To open your ledger, press ALT+L and choose the account ledger that you want to reconcile.
Step 4: Enter the date range and select Y for Enable Reconciliation.
Step 5: In the report, you can press F4 to reconcile each entry. You can also add remarks if needed.
Further, if you generated any report from BUSY, you can manualy reconcile it with your source.
How do I craete new cost centers in BUSY.
To create the new cost centers you have to first enable the feature and then create the same. Kindly follow the below mentioned steps:
Step 1: Go to administration then click on the configuration.
Step 2: Then open the feature & option then select accounts tab.
Step 3: Check the option of cost center to enable and click on configure.
Step 4: A new window will appear, from which you can check the options as per your requirement.
Step 5: Now click on OK button to save the configuration in window and also click on save button to save from the outside.
Step 6: Now again go to administration then click on masters option.
Step 7: Select the cost center option and then click on add and create the cost center master by adding the name and relevant group.
Step 8: Now you can check the cost center at the time of voucher entry.
My sales return and purchase return are not reflecting in the ledger how to resolved this issue?
If your sales and purchase return are not reflecting in ledger there could be a several reasons of it to resolved it follow these steps:
Step 1: Go to administration menu then click on configuration submenu
Step 2: Then click on features and option then click on accounts tab
Step 3: Then tick the posting in accounts through sales and purchase return to enable it
Step 4: After that save the changes
Step 5: Then open that sales or purchase return voucher from transactions menu that is not showing in ledger
Step 6: Then click on item grid and press enter once and check if you have specify sale account in some other account or not
Step 7: If some other account is tagged you need to correct it and save the master
Step 8: After that take a backup of your data and run regenerate dual vouchers from house keeping menu
How can I reconcile my bank statement in BUSY, and why is the option not visible?
To reconcile bank statement in BUSY , you can follow the below steps:
Step 1: Go to administration and then click on configuration
Step 2: Select the features and option
Step 3: Then click on Accounts tab
Step 3: Now, enable the Bank reconciliation feature
Step 4: Next , Go to display and select the Bank reconciliation option
Step 5: Click on Show all entries
Step 6: Now select you bank account with date range and open the report
Step 7: Finally, the bank report is ready for reconciliation with the bank statement.
Step 8: Press F4 function key to clear the entry , a window will appear to feed clearing date
Step 9: Select Y in clear entry field and mention clearing date as per bank statement .
Note - The bank reconciliation feature becomes blur or hidden once it has been applied.
Why was the category option installed, and what is it for?
In BUSY you can also user Account Category Option, by using this you can create multiple account category you can follow these steps:
Step 1: go to the Administration tab on the top menu bar and click on Configurations.
Step 2: Select Features / Options and click on Accounts.
Step 3: Here you will find a feaure with named Maintain Account Category, jusk click on check box to turn it on and can mention caption as needed.
Step 4: Now, when you create an expense master, you can create Account Category and tag into that master and categorize your expense accordingly.
For Item Category Option, Pls Follow Below Steps:
Step 1: Administration
Step 2: Configuration
Step 3: Features & Options
Step 4: Inventory
Step 5: Enable the Item Category Option
Step 6: Open the Item master
Step 7 : Press F3 & Create Item Category
Step 8: Add it through custom column in inventory Reports
What steps should I follow to reconcile accounts in BUSY?
BUSY has a "Ledger Reconciliation" feature that helps you to match your ledger entries with your books. You can use this feature to verify the accuracy and completeness of your accounting records. To use this feature can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on configuration.
Step 2: Under Configurations, select Features / Options and then click on the Accounts tab. Here, you will find the Ledger Reconciliation option. Just click on the checkbox to turn it on.
Step 3: To open your ledger, press ALT+L and choose the account ledger that you want to reconcile.
Step 4: Enter the date range for the reconciliation and select Y for Enable Reconciliation.
Step 5: In the report, you can press F4 to reconcile each entry. You can also add remarks if needed.
