Frequently Asked
Questions

Q: Can we reconcile ledger in BUSY?

Ledger reconciliation is the process to cross verify the party's data report with the data maintained in our books. Purpose of ledger reconciliation is to find the discrepancies if present and take required steps for correction. Please Follow the below step to reconcile Ledgers: Step 1: Enable the ledger reconciliation (Administration > Configuration > Features and option > Accounts tab > Enable Ledger reconciliation feature) Step 2: Display > account books > account ledger or Press ALT+L (Shortcut to open account ledger) to open ledger account. Step 3: Press Y to Enable ledger reconciliation and open the report Step 4: Press F4 key to reconcile each entry Note 1: Ledger reconciliation feature can be use for individual ledger. Note 2: Ledger reconciliation feature will work if report open with 'details to be shown' are either Full vouchers or All other accounts.

Q: I am unable to print checks properly. What settings do I need to configure for check printing?

To configure check printing settings in BUSY, you need to go to the Reports section and select the Check Printing option. From there, you can customize the print formats for checks and set up the necessary configurations for printing checks properly. To Print Cheque From BUSY, follow these steps Step 1: Go to Administration menu select feature and options. Step 2: Than select Account. Step 3: Enable the cheque printing. Step 4: Than Go to Administration menu and select Configuration and select cheque printing. Step 5: Than Select add format of Cheque. Step 6: Than Select configure Cheque and laod default format for printing cheque than save. Step 7: Than for printing go to print/email/sms menu and select print utilities and than select cheque printing.

Q: How do I create invoices of multi currency In BUSY ?

Find out the steps to follow to maintain multi currency In BUSY Step 1 : Go to administration Step 2 : Then go to configuration Step 3 : Then go to features and option Step 4 : Then go to Accounts tab Step 5 : Enable multi currency option and define decimal places for multi currency Step 6 : Then go to administration Step 7 :Then go to masters and create currency master and currency conversion as per your requirement Step 8 : Then go to account master and enable multi currency feature in the parties which invoices are generated in Multi currency Step 9 : Then at the time of passing invoice select currency and define conversion rate in currency detail window and create invoice as per your requirement

Q: How can we Generate INR currency in BUSY?

Step 1: Go to Administration menu then click on Configuration option. Step 2: Now click on Features and options then click on Accounts tab and enable Multi currency define currency con decimal places and save. Step 3: Goto Administration menu then click on master and create Currency master / Currency Conversion master. Step 4:Click on Administration menu then click on master open account master in modify mode after group there is option of Multi currency yes while saving master of account You can specify the composite opening balance and its details also. Step 5:Goto Transaction and select sale Invoice and select party there will be window appear currency details you can define converson rate of currency and enter automatically currency will show in column of price and amount.

Q: How do I reconcile accounts in BUSY? What options are available?

BUSY has a Ledger Reconciliation feature that helps you to match your ledger entries with your books. You can use this feature to verify the accuracy and completeness of your accounting records. To use this feature can follow these steps: Step 1: Open your company, then go to the Administration tab and click on configuration. Step 2: Select Features / Options and then click on the Accounts tab. Here, you will find the Ledger Reconciliation option. Just click on the checkbox to turn it on. Step 3: To open your ledger, press ALT+L and choose the account ledger that you want to reconcile. Step 4: Enter the date range and select Y for Enable Reconciliation. Step 5: In the report, you can press F4 to reconcile each entry. You can also add remarks if needed.

Q: How to change incentive rate or structure for different products/customers in BUSY?

If you want to set up incentives on the basis of Item / Party, you have to configure it in Target Configuration. For this you can follow these steps: Step 1: Go to Administration and click on configuration. Step 2: Select Features / Options and click on Accounts here you will see a option called "Target" . Click on the check box to turn it on and save. Step 3: Now, go back to Administration and click on configuration. Step 4: Choose the voucher type for which you want to set the target, such as Sales or Purchase, from the Target Configuration menu. Step 5: Next, you need to create a format and customize it according to your requirements, such as Party-wise, Item-wise, etc. You can also define the incentives for each target level.

Q: What is the Sub ledger feature in BUSY and how can I use it to view reports for sub ledgers?

You can sub ledger feature to maintain multiple ledgers of a company's different branches. To set it up in BUSY follow these steps: Step 1: Go to Administration then click on Configuration. Step 2: Select Features / Options and click on Accounts Tab. Step 3: Enable the feature called Maintain Sub Ledgers and save. Step 4: Next, go back to Administration menu and click on Masters. Step 5: Select Account then Add, and enter all the necessary details such as Name, Group, Address, etc. Step 6: You need to mention the Ledger Type as Sub Ledger and specify the main ledger. To view sub ledger reports, follow these steps: Step 1: Go to Display then click on Account Books. Step 2: Select Account Ledger then Sub Ledger. Step 3: Enter the date range and can view the report.

Q: How do I configure multiple addresses for the same account in BUSY?

If you want to configure different addresses for same account, you can follow these steps: Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Configuration. Step 2: Under Configurations, select Features / Options and then click on the Accounts tab. Here, you will find the "Maintain Multiple Account Aliases" option. Just click on the checkbox to turn it on. Step 3: Now, click on the configure button and mark the checkbox that says Specify Different Address Details with Multiple Alias. This will allow you to enter different addresses for the same account. Step 3: Now, open your account master and look for the “Multiple Aliases” window. In this window, you can enter the addresses with alias and save it.

Q: How do I add new reference in BUSY

In BUSY, We have Bill by Bill feature which is used to Create and Adjust the party references in the voucher. Track Accordingly from Outstanding Report that for which voucher the amount is pending from the party. Pls Follow the Below Steps : Step 1: Administration Step 2: Configuration Step 3: Features and Options Step 4: Account Step 5: Enable the Bill by Bill Feature Step 6: Open the Account Master and Enable the Bill by Bill. Step 7: During Purchase or Sale Voucher, Create the Reference Step 8: In Payment or Reciept Voucher, Adjust that reference Outstanding Analysis Option. Pls Follow Below Steps : Step 1: Display Step 2: Outstanding Reports Amount Receivable and Amount Payable - Here can check customer data with outstanding balance amount. Bills Receivable and Bills Payable : Here can check customer voucher according to References.

Q: How do I print cheques from specific vouchers in BUSY?

If you want to print cheque for specific vouchers from BUSY, you can follow these steps: Step 1: Open BUSY and select the company you want to work with. Then, go to the Print / Email / SMS tab and click on Print Utilities. Step 2: Choose the Cheque Printing option and select your bank account, date range, and cheque printing format from the drop-down lists. Step 3: You will see a list of vouchers that match your criteria. You can select the ones that you want to print cheques for by clicking on the check boxes. Then, press OK to print the cheques. Step 4: Alternatively, you can print the cheque for a specific payment or receipt voucher by opening it and clicking on the Print button or pressing ALT+P.

Find Solutions to Common Issues Related to features - accounts

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Can we reconcile ledger in BUSY?

Ledger reconciliation is the process to cross verify the party's data report with the data maintained in our books. Purpose of ledger reconciliation is to find the discrepancies if present and take required steps for correction.
Please Follow the below step to reconcile Ledgers:
Step 1: Enable the ledger reconciliation (Administration > Configuration > Features and option > Accounts tab > Enable Ledger reconciliation feature)
Step 2: Display > account books > account ledger or Press ALT+L (Shortcut to open account ledger) to open ledger account.
Step 3: Press Y to Enable ledger reconciliation and open the report
Step 4: Press F4 key to reconcile each entry
Note 1: Ledger reconciliation feature can be use for individual ledger.
Note 2: Ledger reconciliation feature will work if report open with 'details to be shown' are either Full vouchers or All other accounts.

I am unable to print checks properly. What settings do I need to configure for check printing?

To configure check printing settings in BUSY, you need to go to the Reports section and select the Check Printing option. From there, you can customize the print formats for checks and set up the necessary configurations for printing checks properly. 
 To Print Cheque From BUSY, follow these steps 
 Step 1: Go to Administration menu select feature and options. 
 Step 2: Than select Account. 
 Step 3: Enable the cheque printing. 
 Step 4: Than Go to Administration menu and select Configuration and select cheque printing. 
 Step 5: Than Select add format of Cheque. 
 Step 6: Than Select configure Cheque and laod default format for printing cheque than save. 
 Step 7: Than for printing go to print/email/sms menu and select print utilities and than select cheque printing.

How do I create invoices of multi currency In BUSY ?

Find out the steps to follow to maintain multi currency In BUSY
 Step 1 : Go to administration
 Step 2 : Then go to configuration
 Step 3 : Then go to features and option
 Step 4 : Then go to Accounts tab 
 Step 5 : Enable multi currency option and define decimal places for multi currency 
 Step 6 : Then go to administration
 Step 7 :Then go to masters and create currency master and currency conversion as per your requirement
 Step 8 : Then go to account master and enable multi currency feature in the parties which invoices are generated in Multi currency 
 Step 9 : Then at the time of passing invoice select currency and define conversion rate in currency detail window
 and create invoice as per your requirement

How can we Generate INR currency in BUSY?

Step 1: Go to Administration menu then click on Configuration option. 
 Step 2: Now click on Features and options then click on Accounts tab and enable Multi currency define currency con decimal places and save. 
 Step 3: Goto Administration menu then click on master and create Currency master / Currency Conversion master. 
 Step 4:Click on Administration menu then click on master open account master in modify mode after group there is option of Multi currency yes while saving master of account You can specify the composite opening balance and its details also. 
 Step 5:Goto Transaction and select sale Invoice and select party there will be window appear currency details you can define converson rate of currency and enter automatically currency will show in column of price and amount.

How do I reconcile accounts in BUSY? What options are available?

BUSY has a Ledger Reconciliation feature that helps you to match your ledger entries with your books. You can use this feature to verify the accuracy and completeness of your accounting records. To use this feature can follow these steps:
Step 1: Open your company, then go to the Administration tab and click on configuration.
Step 2: Select Features / Options and then click on the Accounts tab. Here, you will find the Ledger Reconciliation option. Just click on the checkbox to turn it on.
Step 3: To open your ledger, press ALT+L and choose the account ledger that you want to reconcile.
Step 4: Enter the date range and select Y for Enable Reconciliation. 
Step 5: In the report, you can press F4 to reconcile each entry. You can also add remarks if needed.

How to change incentive rate or structure for different products/customers in BUSY?

If you want to set up incentives on the basis of Item / Party, you have to configure it in Target Configuration. For this you can follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Select Features / Options and click on Accounts here you will see a option called "Target" . Click on the check box to turn it on and save.
Step 3: Now, go back to Administration and click on configuration.
Step 4: Choose the voucher type for which you want to set the target, such as Sales or Purchase, from the Target Configuration menu.
Step 5: Next, you need to create a format and customize it according to your requirements, such as Party-wise, Item-wise, etc. You can also define the incentives for each target level.

What is the Sub ledger feature in BUSY and how can I use it to view reports for sub ledgers?

You can sub ledger feature to maintain multiple ledgers of a company's different branches. To set it up in BUSY follow these steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Select Features / Options and click on Accounts Tab.
Step 3: Enable the feature called Maintain Sub Ledgers and save.
Step 4: Next, go back to Administration menu and click on Masters.
Step 5: Select Account then Add, and enter all the necessary details such as Name, Group, Address, etc.
Step 6: You need to mention the Ledger Type as Sub Ledger and specify the main ledger.
To view sub ledger reports, follow these steps:
Step 1: Go to Display then click on Account Books.
Step 2: Select Account Ledger then Sub Ledger.
Step 3: Enter the date range and can view the report.

How do I configure multiple addresses for the same account in BUSY?

If you want to configure different addresses for same account, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Configuration.
Step 2: Under Configurations, select Features / Options and then click on the Accounts tab. Here, you will find the "Maintain Multiple Account Aliases" option. Just click on the checkbox to turn it on.
Step 3: Now, click on the configure button and mark the checkbox that says Specify Different Address Details with Multiple Alias. This will allow you to enter different addresses for the same account.
Step 3: Now, open your account master and look for the “Multiple Aliases” window. In this window, you can enter the addresses with alias and save it.

How do I add new reference in BUSY

In BUSY, We have Bill by Bill feature which is used to Create and Adjust the party references in the voucher. Track Accordingly from Outstanding Report that for which voucher the amount is pending from the party.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Account
Step 5: Enable the Bill by Bill Feature
Step 6: Open the Account Master and Enable the Bill by Bill.
Step 7: During Purchase or Sale Voucher, Create the Reference
Step 8: In Payment or Reciept Voucher, Adjust that reference
Outstanding Analysis Option. Pls Follow Below Steps :
Step 1: Display
Step 2: Outstanding Reports 
Amount Receivable and Amount Payable - Here can check customer data with outstanding balance amount.
Bills Receivable and Bills Payable : Here can check customer voucher according to References.

How do I print cheques from specific vouchers in BUSY?

If you want to print cheque for specific vouchers from BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Print / Email / SMS tab and click on Print Utilities.
Step 2: Choose the Cheque Printing option and select your bank account, date range, and cheque printing format from the drop-down lists.
Step 3: You will see a list of vouchers that match your criteria. You can select the ones that you want to print cheques for by clicking on the check boxes. Then, press OK to print the cheques.
Step 4: Alternatively, you can print the cheque for a specific payment or receipt voucher by opening it and clicking on the Print button or pressing ALT+P.

Frequently AskedQuestions