Frequently Asked Questions

A digital signature is a type of signature that requires a digital signature certificate (DSC) and is created electronically. An authorized signature, on the other hand, is a signature that can be in the form of an image of the customer's signature.

To install the digital signature dongle, you need to first obtain a Digital Signature Certificate (DSC) from a provider in your area. Once you have the DSC, it will take only 10-15 minutes to install the setup and apply the digital signature.

In the e invoice already, e signs come by default without USB; if you want a digital signature in your sales invoice bill without a USB device, this is not possible. You should take a USB device for digital signatures.

To update the name on your digital signature in BUSY, you will need to contact the certificate authority (CA) who issued the digital signature certificate (DSC). They will guide you through the process of updating the name on your DSC.

To verify the digital signatures you apply in BUSY, your customers need to open the PDF document in Adobe Reader and click on the signature mark. This will trigger the verification process and show if the digital signature is valid.

Yes, while export invoice from BUSY digital signature appears automatically. Make sure option of "Apply Digital Signature(Only for PDF)" should be Y at the time of export.
Please note PDF should be open in Adobe Reader which will validate your signature.

To configure a digital signature for E-Invoicing in BUSY, you will need to obtain a digital signature certificate (DSC) from a Certification Authority. Without a digital signature, you will not be able to configure it in the software.

To implement Digital Signature in BUSY following steps needs to be followed:
Step 1: Check Connection of your DSC dongle
Step 2: Check you have enable Digital Signature feature
Step 3: Check internet connection and system settings
Step 4 Check changing port.

To implement Digital Signature in BUSY following steps needs to be followed:
Step 1: Check Connection of your DSC dongle
Step 2: Check you have enable Digital Signature feature
Step 3: Check internet connection and system settings
Step 4 Check changing port.

To implement Digital Signature in BUSY following steps needs to be followed:
Step 1: Check Connection of your DSC dongle
Step 2: Check you have enable Digital Signature feature
Step 3: Check internet connection and system settings
Step 4 Check changing port.