Can I choose which bills get the digital signature and which don't?
No, you cannot choose which bills get the digital signature and which don't in BUSY. The digital signature feature is applied to all bills within the software.
Frequently Asked Questions
Solutions to common issues related to Features — Digital Signature.
Support
Step-by-step Answers
Is my DSC compatible with my operating system? How do I know?
To check the compatibility of your Digital Signature Certificate (DSC) with your operating system, refer to the manufacturer's website or contact their customer support for specific details.
Does authorized signature provide the same level of security as digital signature?
Digital signature is an electronic signed and stamp of authentication of document whereas authorised signature option is mere an image of manual signature attached with the document.
I am getting an error that my digital signature has expired. What do I need to do?
If you are getting an error that your digital signature has expired, you will need to renew your digital signature in order to resolve the issue.
I want to resize or reposition the digital signature on my bills, is that possible?
In BUSY, we cannot resize the digital signature.
Recommend :
Step 1: Can check in Digital Signature Tool Setting
Step 2: Can Contact to the Digital Signature Provider
My digital signature image seems blurry on the printed bills, what can cause this?
In BUSY, we cannot Correct the Blurry Digital Signature Issue.
Recommend :
Step 1: Can check in Adobe Settings
Step 2: Can Contact to the Digital Signature Provider
Can I get multiple digital signatures for different people in my organization?
Yes, you can get multiple digital signatures for different people in your organization. Each individual can have their own unique digital signature attached to their documents.
Does BUSY integrate with any third party digital signature providers?
In older version of BUSY, BUSY required additional application of third party WEBTEL or BLOCKEDGE to configure digital signature option. But, now such requirement is removed
Do I need to insert the digital signature dongle every time I generate an invoice?
You need to insert the digital signature dongle when you want print digital signature on invoice while exporting from BUSY. No need for generating invoices.
Can I use my written signature scanned instead of a digital signature?
No, you cannot use your written signature scanned instead of a digital signature. A digital signature is different from a scanned image of your signature.
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