Frequently Asked Questions

To minimize or eliminate small differences due to rounding off decimal values you can increase the decimal places This will allow for more precise calculations and 
 to increase Decimal places you can follow some steps: 
 Step 1: Go to Administration and tehn click on Configuration. 
 Step 3: Now click on Feature and Option and click on Regional Setting. 
 Step 4: Now increase Decimal places in field of Currency Decimal Places. 
 you can disable Auto round off feature in BUSY it will show you exact calculation,to disable round off you can follow some steps: 
 Step 1: Go to administration and then click on configuration. 
 Step 2: After click on configuration, click on the voucher series configuration and select voucher type and series under voucher type 
 Step 3: After click on series click on Voucher Configuration option and disable Auto Round Off option for Final Amount.

If the date is not updating automatically in BUSY and is consistently showing the same date, there could be several potential reasons for this issue. Here are some steps you can take to troubleshoot and resolve the problem:
 Step 1 : Ensure that the system date and time settings on your computer are accurate
 Step 2 :Make sure that your BUSY is up to date. BLS Subscription is valid. 
 Step 3 : Check the date format settings within the software.
 Step 4 : Check the voucher numbering configuration
 Step 5 : Check the user permission to back dated option .
 Step 6 : User restrictions may prevent you from altering date-related settings.
 Step 7 :Confirm that the local or regional settings on your computer match your actual location. 
 Step 8 :If you've tried the above steps and the issue persists, consider reaching out to BUSY's customer support.

When a user creates a company in BUSY, by default there are 2 decimal places for the Currency Decimal Places and the Quantity Decimal Places. But if the user wants to change the decimal places, he can change as per requirement, for this follow the steps given below:-
Go to
Step 1 : Administration
Step 2 : Configuration 
Step 3 : Features / Options 
Step 4 : For Currency Decimal Places, Click on Regional Setting and change the decimal places
Step 5 : For Quantity Decimal Places, Click on Inventory and change the decimal places
And 
If the user does not take a backup, then if any problem arises after making any change in the data, it will be very difficult to recover the data, therefore, it is important to take a backup before making any changes in the company so that the user can recover the data easily.

To increase the Currency Decimal Places, follow the steps given below:- 
Go to 
Step 1 : Administration
Step 2 : Configuration 
Step 3 : Features / Options
Step 4 : Regional Settings. 
Step 5 : Go to Currency Decimal Places option and specify the decimal places
And 
To enter the opening balance in Account ledger, follow the steps given below:-
Go to 
Step 1 : Administration
Step 2 : Masters
Step 3 : Accounts 
Step 4 : Open the Account master and enter the opening balances in Op. Bal. field.
(Opening balance can be specified only in the first year of the company)

Please provide the specific error you are facing while updating BUSY software so that we can assist you in better way. Further, check the common error at BUSY updation:
Step 1:The Runtime Error 430 in BUSYOpen after updating BUSY releases can occur if you mistakenly install the BUSY release setup in the wrong folder. It is crucial to install BUSY setups in the same drive and folder where BUSY is already installed to avoid this error.
Step 2:In case of error code 5 at release installation, ensure that all BUSY application is closed during the process.

To change currency decimal places formatting in BUSY, you need to follow these steps:
Step 1: Go to Administration menu and click on Configuration.
Step 2: Select Features / Options and click on Regional Settings. Here you can change the Currency Decimal Places as per the requirements and save.
Step 3: Further if you wish to change Qty decimals formatting then go to Inventory tab under Features / Options.
Step 4: Can change the Qty Decimal Places as required and save.
Note: Take backup of your data before making any changes.

To configure currency decimal places in BUSY, you need to follow these steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Select Features / Options and click on Regional Settings, here you can set currency decimal places.
To configure quantity decimal places in BUSY, you need to follow these steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Select Features / Options and click on Inventory tab, here you can set quantity decimal places.
Note: Take backup of your data before making any changes.

It depends on the user requirement as to how many decimal places the user requires while creating the invoice. By default two decimal places are retained but user can increase or decrease the decimal places as per the requirement, 
To change Currency Decimal Places, follow the below steps :- 
Step 1 : Administration
Step 2 : Configuration 
Step 3 : Features / Options
Step 4 : Regional Settings. 
Step 5 : Go to Currency Decimal Places option and specify the decimal places

If the shortcut keys and user interface in BUSY look small and distorted on your screen, you can try adjusting the display settings, including screen resolution and scaling options, to better suit your preferences and screen size.
To resolve this issue, you must try the following display settings
1. Adjust screen resolution.[Keep the resolution 1366 x 768 or Recommended]
2. Update display drivers. 
3. Check monitor settings.
4. Use "Full Screen" mode.
5. Once restart the system then check
Contact 24/7 BUSY support [8282828282] if needed.

To set image in the software background in BUSY by following below steps:
step1: Go to Administration menu and configuration submenu
Step2: Then click on feature and option and select display setting feature
Step3: Now enable maintain company background image as Y and specify path of the background image that should be in JPG form
Step4: Then enable fit to screen option as Y or specify top and left inches as per your requirement and then press Ok to save the image