Frequently Asked
Questions

Q: How to process variable allowance components in salary?

To process variable allowance components in salary, you need to define the allowance component in the salary structure. This can be done by going to the voucher settings and adding the allowance component with its name and type (earning, statutory deduction, or salary adjustment). Once the component is defined, you can select it while creating the salary voucher for the employee.

Q: Why is the PF amount being deducted twice in the salary slip generated by BUSY?

Here are some steps you can take to identify and resolve the issue: Step 1: Review the payroll configuration in BUSY to ensure that there are no duplicate entries for Provident Fund deductions Step 2: Ensure that PF deduction details are entered correctly for each employee and that there are no duplicate entries. Step 3: Check the salary components associated with PF deductions

Q: How are employee advances deducted automatically in salary payments in BUSY?

To deduct advance automatically while calculating salary in BUSY, you need to follow these steps: Step 1: Go to Administration and click on Miscellaneous Data Entry. Step 2: Select Emp. Advance Scheduling then select the Employee and click on down arrow. Step 3: Enter the due date and advance amount then save. Step 4: Now, when you calculate salary the advance amount automatically deducted.

Q: I opened new branches last year. How do I view opening stock for those new branches this year?

If you opened new branches last year and want to view the opening stock for those new branches this year, For this, you need to switch to last year by pressing F11 and carry forward data from last year to current year from the Change Financial Year option to view the opening stock for those new branches in this year.

Q: Why am I unable to see the HOB configuration options in the enterprise/multi-user version of BUSY?

If you want to navigate HO BO configuration then please follow the given steps Step 1: Make sure you are using enterprise model as we have option in enterprise model. Step 2: Then go to administration menu then configuration then feature option. Step 3: Then enterprise features then here you have option of HO BO data sync. option

Q: What BUSY version do I currently have?

You can check the version of your BUSY software by opening the software and looking for the version information in the top menu or in the software settings.Yes , To contact a BUSY technician for help, you can reach out to their customer support team through their website or call their helpline at +91-8282828282 or 011-40964096 24 /7 .

Q: I'm trying to enter the number of days worked in July but it's not saving in BUSY. How can I fix this?

Here are some steps to help you troubleshoot and fix the problem: Step 1: Check for Error Messages Step 2: Ensure that you are entering the date in the correct format that BUSY requires Step 3: Verify that you are entering the data in the correct field. Step 4: In salary calculation window you can enter the no of days present

Q: How do I setup approval workflows for purchase orders in BUSY?

We have to use Approval feature for Sales Order. Pls Follow the Below Steps: Step 1: Administration Step 2: Configuration Step 3: Features and Options Step 4: Enterprises Step 5: Enable the Master Voucher Approval then Configuration Step 6: Select the Voucher Type Sales Order and Series with other details as per your need. Note : Voucher can only approve who will have approval rights.

Q: Can you explain the feature for managing multiple states in BUSY Accounting Software?

For managing multiple states in BUSY for one company you can enable the feature called multi branch by following below steps: Step 1: Take a latest backup of the data. Step 2: Go to administration menu then select configuration option. Step 3: Then select features/options and then click on enterprise feature. Step 4: Then metion Y on enable multi branch feature.

Q: How to configure user rights for approvals in BUSY?

To configure user rights for approvals in BUSY, you can go to Administration > Miscellaneous > Data Entry Approval. Step 1: Administration Step 2: Configuration Step 3: Fetaures and options Step 4: Enterprise Features Step 5: Enable Voucher / Master Approval Step 6: Then configure approval for voucher and Master as per requirement Step 7: Configure Approval for Sales, Purchase, Orders etc.

Find Solutions to Common Issues Related to features - enterprise

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How to process variable allowance components in salary?

To process variable allowance components in salary, you need to define the allowance component in the salary structure. This can be done by going to the voucher settings and adding the allowance component with its name and type (earning, statutory deduction, or salary adjustment). Once the component is defined, you can select it while creating the salary voucher for the employee.

Why is the PF amount being deducted twice in the salary slip generated by BUSY?

Here are some steps you can take to identify and resolve the issue:
Step 1: Review the payroll configuration in BUSY to ensure that there are no duplicate entries for Provident Fund deductions
Step 2: Ensure that PF deduction details are entered correctly for each employee and that there are no duplicate entries.
Step 3: Check the salary components associated with PF deductions

How are employee advances deducted automatically in salary payments in BUSY?

To deduct advance automatically while calculating salary in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Miscellaneous Data Entry.
Step 2: Select Emp. Advance Scheduling then select the Employee and click on down arrow.
Step 3: Enter the due date and advance amount then save.
Step 4: Now, when you calculate salary the advance amount automatically deducted.

I opened new branches last year. How do I view opening stock for those new branches this year?

If you opened new branches last year and want to view the opening stock for those new branches this year,
For this, you need to switch to last year by pressing F11 and carry forward data from last year to current year from the Change Financial Year option to view the opening stock for those new branches in this year.

Why am I unable to see the HOB configuration options in the enterprise/multi-user version of BUSY?

If you want to navigate HO BO configuration then please follow the given steps
 Step 1: Make sure you are using enterprise model as we have option in enterprise
 model.
 Step 2: Then go to administration menu then configuration then feature option.
 Step 3: Then enterprise features then here you have option of HO BO data sync. option

What BUSY version do I currently have?

You can check the version of your BUSY software by opening the software and looking for the version information in the top menu or in the software settings.Yes , To contact a BUSY technician for help, you can reach out to their customer support team through their website or call their helpline at +91-8282828282 or 011-40964096 24 /7 .

I'm trying to enter the number of days worked in July but it's not saving in BUSY. How can I fix this?

Here are some steps to help you troubleshoot and fix the problem:
Step 1: Check for Error Messages
Step 2: Ensure that you are entering the date in the correct format that BUSY requires
Step 3: Verify that you are entering the data in the correct field.
Step 4: In salary calculation window you can enter the no of days present

How do I setup approval workflows for purchase orders in BUSY?

We have to use Approval feature for Sales Order. 
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Enterprises
Step 5: Enable the Master Voucher Approval then Configuration
Step 6: Select the Voucher Type Sales Order and Series with other details as per your need.
Note : Voucher can only approve who will have approval rights.

Can you explain the feature for managing multiple states in BUSY Accounting Software?

For managing multiple states in BUSY for one company you can enable the feature called multi branch by following below steps:
Step 1: Take a latest backup of the data.
Step 2: Go to administration menu then select configuration option.
Step 3: Then select features/options and then click on enterprise feature.
Step 4: Then metion Y on enable multi branch feature.

How to configure user rights for approvals in BUSY?

To configure user rights for approvals in BUSY, you can go to Administration > Miscellaneous > Data Entry Approval. 
Step 1: Administration
Step 2: Configuration
Step 3: Fetaures and options
Step 4: Enterprise Features
Step 5: Enable Voucher / Master Approval 
Step 6: Then configure approval for voucher and Master as per requirement
Step 7: Configure Approval for Sales, Purchase, Orders etc.

Frequently AskedQuestions