Frequently Asked
Questions

Q: How to setup PF and ESI contribution in BUSY?

Provident Fund : It is an investment fund that is voluntarily established by Employer and employees to serve as long term savings to support an employee's retirement Pls Follow the Below Steps : Step 1: Administration Step 2: Configuration Step 3: Features and Options Step 4: Enterprise Features Step 5: Enable Payroll Feature Step 6: Click on Configuration Step 7: Select the Salary Mode as Monthly Step 8: Enable the PF Feature Step 9: Select Salary Deduction and EPF 1 Contribution as per your requirement. Step 8: Enable the Maintain Accounting with Payroll then select the voucher type and series. Step 9: Mention the Payment Mode Accounts. Step 10: Create Employee Account Under Administration then Masters Step 11: In Employee , Mention the PF Component in Salary Structure with Date from which is applicable and Payment Mode. Step 12: Voucher Series Configuration Step 13: Select Salary Calculation Voucher type and series Step 14: Voucher Configuration Step 15: Specify the PF Component in Deduction. Step 16: Transaction Step 17: Salary Calculation Step 18: Add

Q: How do I update my employee information like change of role, salary, etc. in the system?

To update employee information like change of role, salary, etc. in the system, you can go to the employee master in the BUSY,please follow steps: Step 1 :Log in to your payroll management software.Navigate to the "Master" section. Step 2:Locate and select the specific employee for whom you want to set up multiple compensation structures. Step 3 :Within the employee's profile, there should be an option to add structures.You can add multiple structures for the same employee, each with its own effective date. Step 4 :For each compensation structure, you will define details such as: Salary or wage amount Components (e.g., base salary, bonuses, allowances) Deductions (e.g., taxes, insurance premiums) Effective date: This is crucial. It indicates when the compensation structure becomes active. Step 5 :Each compensation structure should have an associated effective date. This date determines when the structure goes into effect.You can set multiple compensation structures with different effective dates to account for salary changes, promotions, or other factors.

Q: How to troubleshoot voucher approval issues in BUSY?

Troubleshooting voucher approval issues in BUSY involves identifying the root causes of problems with the voucher approval process and taking steps to resolve them. Here's a step-by-step guide to troubleshoot and address voucher approval issues: Step 1:Is it related to vouchers not getting approved, delays in approval, or any other specific problem? Gather as much information as possible about the issue. Step 2 :Ensure that the users responsible for voucher approval have the necessary permissions and roles assigned in the system to approve vouchers. Step 3 : Are they pending approval, rejected, or stuck in another status? Understanding the current status is crucial for troubleshooting. Step 4 :Review the vouchers for any errors or issues that might be preventing approval. This includes verifying the accuracy and completeness of voucher details. Step 5 :Examine audit logs and approval history to track the journey of vouchers through the approval process. This can help pinpoint where issues are occurring.

Q: How to fix voucher approval workflow issues?

Troubleshooting voucher approval issues in BUSY involves identifying the root causes of problems with the voucher approval process and taking steps to resolve them. Here's a step-by-step guide to troubleshoot and address voucher approval issues: Step 1:Is it related to vouchers not getting approved, delays in approval, or any other specific problem? Gather as much information as possible about the issue. Step 2 :Ensure that the users responsible for voucher approval have the necessary permissions and roles assigned in the system to approve vouchers. Step 3 : Are they pending approval, rejected, or stuck in another status? Understanding the current status is crucial for troubleshooting. Step 4 :Review the vouchers for any errors or issues that might be preventing approval. This includes verifying the accuracy and completeness of voucher details. Step 5 :Examine audit logs and approval history to track the journey of vouchers through the approval process. This can help pinpoint where issues are occurring.

Q: How do I track field-level changes to vouchers?

Tracking field-level changes to vouchers is an important aspect of maintaining transparency and accountability in your financial records. Many accounting and financial management software applications provide audit trail or history tracking features that allow you to monitor changes made to individual fields within vouchers. Here's a general guideline on how to track field-level changes to vouchers: Step 1 :Ensure that your accounting software has the capability to track field-level changes within vouchers. Step 2 ":Access the settings or preferences section of your accounting software, and enable the audit trail or history tracking feature. Step 3 :Depending on your software, you may have the option to specify which fields within vouchers you want to track. Step 4 :As users create or edit vouchers, the software will automatically record changes to the specified fields. Step 5 :Within your accounting software, there should be a section where you can access the audit trail or history log.

Q: How do I manage payroll and generate salary slips through BUSY?

To set up for payroll and generate salary slip through BUSY enterprise edition, you need to follow these steps: Step 1: Go to the Administration menu and select Configuration. Step 2: Choose Features / Options and then click on Enterprise Features. Step 3: Set Y on option called Enable Payroll and click on Configuration. Step 4: Here you need to configure the salary mode such as Monthly Salary, Daily Wages, Production. Please watch the video by click on the play button available. Step 5: Next, you have to create employees by going to Administration and click on Masters. Step 6: Select Employee and click on Add. Step 7: Enter all the required details such as Name, Group, Payment mode, Salary Structure, etc. Step 8: Now, you can generate salary calculation voucher from the Transaction menu. Step 9: After save the voucher you can also print the salary slip.

Q: How can i make overtime voucher in BUSY?

If you want to make a OT voucher in BUSY please follow given below steps: Step 1: Go to administration menu Step 2: Then click on configuration Step 3: Then click on features and option Step 4: Afterwards click on enterprise features Step 5: Then select enable payroll option as Y to enable it then click on configuration Step 6: Afterwards tick the enable overtime option to enable it Step 7: Then save the configuration Step 8: Then go to administration menu again Step 9: Then click on masters Step 10: Afterwards click on employee and you can add the employee from this option Step 11: While adding employee master select overtime applicable as Y to enable it Step 12: Then go to transactions menu Step 13: Then click on salary calculation voucher and while adding voucher it will ask you type select it as overtime and you can proceed to create a OT voucher

Q: How do I manage payroll/taxes in BUSY?

For implemention Payroll process in BUSY you should have Enterprise model of BUSY, follow below steps for further configuration: Step 1: Administration, click on configuration option Step 2: Select feature/Option, click enterprises features Step 3: Enable payroll, set the required configuration as per your salary model, save configuration and enterprises Tab Step 4:under Administration menu, Masters add employee Master and its salary and payment structure Step 5: under configuration option, Voucher series configuration click on salary calculation select series Step 6: Click on voucher configuration, click on configure salary components button Step 7: set salary components structure orderwise and save configuration Step 8: In Transaction menu, click salary calculation voucher Step 9: Add, define date, salary type, month, no of days, mode of payment and click on down arrow Step 10: Click pick emp. manual option to pick employees names Step 11: Check salary calculation and save voucher You can get salary slip print also

Q: How can I configure separate GST numbers for different branches in BUSY?

To configure separate GST numbers for different branches in BUSY, you need to upgrade to the Enterprise version of the software. The Enterprise version supports multiple branches and GST numbers, allowing you to assign different GST numbers to each branch if you have same model so you can follow these steps- Step 1- Go to Administration and configuration Step 2- After click on configuration click on Feature and Option Step 3 Select Enterprise Option and Click on Option Enable Multi Branch Details Step 4- After enabalement click on Branch Details Option and click on Add Branch master option Step 5- Enter branch name along with enable another options as per your requirements and with seperate GST and VAT configuration. by click GST VAT Branch wise you can specify GSTIN With thier respective branch and save then configuration.

Q: Configuration of servers at each office location?

If you are using HO and BO system in BUSY, then you have to configure sql details in server system After that same information have to configure at each branch office location Please follow the given steps in branch systems Step 1 Go on administration Step 2 Click on configuration Step 3 Click on feature options Step 4 Enterprise features Step 5 Enable HO BO data sync. options Step 6 Select here branch and click on configuration Step 7 Fill here details of server system Step 8 Mention company code of HO, Branch name created in HO, User id of branch created in HO Step 9 Click on check connection, it will show successfull if all information is proper filled Step 10 Click on read head office configuration and save Step 11 Now enter some data and do synchronization

Find Solutions to Common Issues Related to features - enterprise

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How to setup PF and ESI contribution in BUSY?

Provident Fund : It is an investment fund that is voluntarily established by Employer and employees to serve as long term savings to support an employee's retirement
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Enterprise Features
Step 5: Enable Payroll Feature
Step 6: Click on Configuration
Step 7: Select the Salary Mode as Monthly
Step 8: Enable the PF Feature 
Step 9: Select Salary Deduction and EPF 1 Contribution as per your requirement.
Step 8: Enable the Maintain Accounting with Payroll then select the voucher type and series.
Step 9: Mention the Payment Mode Accounts.
Step 10: Create Employee Account Under Administration then Masters
Step 11: In Employee , Mention the PF Component in Salary Structure with Date from which is applicable and Payment Mode.
Step 12: Voucher Series Configuration
Step 13: Select Salary Calculation Voucher type and series
Step 14: Voucher Configuration
Step 15: Specify the PF Component in Deduction.
Step 16: Transaction
Step 17: Salary Calculation
Step 18: Add

How do I update my employee information like change of role, salary, etc. in the system?

To update employee information like change of role, salary, etc. in the system, you can go to the employee master in the BUSY,please follow steps:
Step 1 :Log in to your payroll management software.Navigate to the "Master" section.
Step 2:Locate and select the specific employee for whom you want to set up multiple compensation structures.
Step 3 :Within the employee's profile, there should be an option to add structures.You can add multiple structures for the same employee, each with its own effective date.
Step 4 :For each compensation structure, you will define details such as:
Salary or wage amount
Components (e.g., base salary, bonuses, allowances)
Deductions (e.g., taxes, insurance premiums)
Effective date: This is crucial. It indicates when the compensation structure becomes active.
Step 5 :Each compensation structure should have an associated effective date. This date determines when the structure goes into effect.You can set multiple compensation structures with different effective dates to account for salary changes, promotions, or other factors.

How to troubleshoot voucher approval issues in BUSY?


Troubleshooting voucher approval issues in BUSY involves identifying the root causes of problems with the voucher approval process and taking steps to resolve them. Here's a step-by-step guide to troubleshoot and address voucher approval issues:
Step 1:Is it related to vouchers not getting approved, delays in approval, or any other specific problem? Gather as much information as possible about the issue.
Step 2 :Ensure that the users responsible for voucher approval have the necessary permissions and roles assigned in the system to approve vouchers.
Step 3 : Are they pending approval, rejected, or stuck in another status? Understanding the current status is crucial for troubleshooting.
Step 4 :Review the vouchers for any errors or issues that might be preventing approval. This includes verifying the accuracy and completeness of voucher details.
Step 5 :Examine audit logs and approval history to track the journey of vouchers through the approval process. This can help pinpoint where issues are occurring.

How to fix voucher approval workflow issues?


Troubleshooting voucher approval issues in BUSY involves identifying the root causes of problems with the voucher approval process and taking steps to resolve them. Here's a step-by-step guide to troubleshoot and address voucher approval issues:
Step 1:Is it related to vouchers not getting approved, delays in approval, or any other specific problem? Gather as much information as possible about the issue.
Step 2 :Ensure that the users responsible for voucher approval have the necessary permissions and roles assigned in the system to approve vouchers.
Step 3 : Are they pending approval, rejected, or stuck in another status? Understanding the current status is crucial for troubleshooting.
Step 4 :Review the vouchers for any errors or issues that might be preventing approval. This includes verifying the accuracy and completeness of voucher details.
Step 5 :Examine audit logs and approval history to track the journey of vouchers through the approval process. This can help pinpoint where issues are occurring.

How do I track field-level changes to vouchers?


Tracking field-level changes to vouchers is an important aspect of maintaining transparency and accountability in your financial records. Many accounting and financial management software applications provide audit trail or history tracking features that allow you to monitor changes made to individual fields within vouchers. Here's a general guideline on how to track field-level changes to vouchers:
Step 1 :Ensure that your accounting software has the capability to track field-level changes within vouchers. 
Step 2 ":Access the settings or preferences section of your accounting software, and enable the audit trail or history tracking feature. 
Step 3 :Depending on your software, you may have the option to specify which fields within vouchers you want to track.
Step 4 :As users create or edit vouchers, the software will automatically record changes to the specified fields.
Step 5 :Within your accounting software, there should be a section where you can access the audit trail or history log.

How do I manage payroll and generate salary slips through BUSY?

To set up for payroll and generate salary slip through BUSY enterprise edition, you need to follow these steps:
 Step 1: Go to the Administration menu and select Configuration.
 Step 2: Choose Features / Options and then click on Enterprise Features.
 Step 3: Set Y on option called Enable Payroll and click on Configuration.
 Step 4: Here you need to configure the salary mode such as Monthly Salary, Daily Wages, Production. Please watch the video by click on the play button available.
 Step 5: Next, you have to create employees by going to Administration and click on Masters.
 Step 6: Select Employee and click on Add.
 Step 7: Enter all the required details such as Name, Group, Payment mode, Salary Structure, etc.
 Step 8: Now, you can generate salary calculation voucher from the Transaction menu.
 Step 9: After save the voucher you can also print the salary slip.

How can i make overtime voucher in BUSY?

If you want to make a OT voucher in BUSY please follow given below steps:
Step 1: Go to administration menu
Step 2: Then click on configuration
Step 3: Then click on features and option
Step 4: Afterwards click on enterprise features
Step 5: Then select enable payroll option as Y to enable it then click on configuration
Step 6: Afterwards tick the enable overtime option to enable it
Step 7: Then save the configuration
Step 8: Then go to administration menu again
Step 9: Then click on masters 
Step 10: Afterwards click on employee and you can add the employee from this option
Step 11: While adding employee master select overtime applicable as Y to enable it
Step 12: Then go to transactions menu
Step 13: Then click on salary calculation voucher and while adding voucher it will ask you type select it as overtime and you can proceed to create a OT voucher

How do I manage payroll/taxes in BUSY?

For implemention Payroll process in BUSY you should have Enterprise model of BUSY, follow below steps for further configuration:
Step 1: Administration, click on configuration option
Step 2: Select feature/Option, click enterprises features
Step 3: Enable payroll, set the required configuration as per your salary model, save configuration and enterprises Tab
Step 4:under Administration menu, Masters add employee Master and its salary and payment structure
Step 5: under configuration option, Voucher series configuration click on salary calculation select series
Step 6: Click on voucher configuration, click on configure salary components button
Step 7: set salary components structure orderwise and save configuration
Step 8: In Transaction menu, click salary calculation voucher
Step 9: Add, define date, salary type, month, no of days, mode of payment and click on down arrow
Step 10: Click pick emp. manual option to pick employees names
Step 11: Check salary calculation and save voucher
You can get salary slip print also

How can I configure separate GST numbers for different branches in BUSY?

To configure separate GST numbers for different branches in BUSY, you need to upgrade to the Enterprise version of the software. The Enterprise version supports multiple branches and GST numbers, allowing you to assign different GST numbers to each branch if you have same model so you can follow these steps- 
 Step 1- Go to Administration and configuration 
 Step 2- After click on configuration click on Feature and Option 
 Step 3 Select Enterprise Option and Click on Option Enable Multi Branch Details 
 Step 4- After enabalement click on Branch Details Option and click on Add Branch master option 
 Step 5- Enter branch name along with enable another options as per your requirements and with seperate GST and VAT configuration. by click GST VAT Branch wise you can specify GSTIN With thier respective branch and save then configuration.

Configuration of servers at each office location?

If you are using HO and BO system in BUSY, then you have to configure sql details in server system
 After that same information have to configure at each branch office location
 Please follow the given steps in branch systems
 Step 1 Go on administration
 Step 2 Click on configuration
 Step 3 Click on feature options 
 Step 4 Enterprise features
 Step 5 Enable HO BO data sync. options
 Step 6 Select here branch and click on configuration
 Step 7 Fill here details of server system
 Step 8 Mention company code of HO, Branch name created in HO, User id of branch created in HO
 Step 9 Click on check connection, it will show successfull if all information is proper filled
 Step 10 Click on read head office configuration and save
 Step 11 Now enter some data and do synchronization

Frequently AskedQuestions