Frequently Asked
Questions
Find Solutions to Common Issues Related to features - general audit
Can I print invoice with multiple signature?
You can print invoices with multiple signature in BUSY but it would be done with user signature feature and you should have multiple users in BUSY so that invoice will be print with different signature and to enable it you need to follow some steps:
Step 1: Go to the...
How do I reprint or duplicate a copy of an already printed invoice?
To reprint or duplicate a copy of an already printed invoice follow the below steps:
Step 1: Open BUSY
Open the BUSY on your computer.
Step 2: Access Features & Options
Go to the Features & Options section within the software. This is where you can configure various settings.
Step...
Can I track user activity and mistakes made in the software, such as deleted vouchers?
To track user activities in BUSY, you can use user activity log feature by using these steps:
Step 1: Open your company then go to administration menu and click on configuration sub menu.
Step 2: Select features and options and click on general tab.
Step 3: Set Y on enable...
How to track the status of a bill in BUSY software?
These are the steps to track the status of a bill in BUSY :
Step 1: Go to Administration Menu
Step 2: Click on Feature and Option
Step 3: Click on General option
Step 4: To search any feature, press F3, and then specify the Tracking Number and press F2. This will retrieve the desired feature.
Step 5: Enable the feature by setting it to Y
Step 6: Click on the configuration box.
Step 7: Enable the tracking number as YES for all the vouchers for which you want to track the status
Step 8: Then click on OK button and save the configuration by clicking on save button
Note : Subsequently, when you create a voucher, a Tracking Number window will appear, allowing you to specify the tracking information. After entering all the necessary details, save the voucher.
Step 10: Then go to Display Menu
Step 11: Click on Tracking Number Reports
Step 12: Here you are Checked different types of tracking reports
Step 13: Next, click on Account Ledger and then select All Tracking Numbers to access and review the report.
Some sales data seems to be missing from the reports in BUSY. What should I do if there are discrepancies between the reports and actual sales?
To address discrepancies in sales data missing from reports in BUSY,
Step 1:you can try checking if the sales data has been entered correctly
Step 2:Check the reports are being generated for the correct time period.
Step 3:Please make sure if any voucher is cancelled, Modified & Deleted, Then go to the Display tab and click on Check List.
Step 4:Then Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book,
Step 5:This will determine the type of transactions and masters that you want to see in the report
Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report .
The BUSY interface is in english language. How do I change it?
BUSY interface will be in english language but But sometimes it is required to print Invoice and other reports in user native language like Hindi, Marathi, Bengali and Arabic etc. To manage the same, user can enable Second Language Support feature in BUSY. With the help of this feature, user can set a second language which is other than English and can specify some of the Company,item and account details in that language.You need to install google input tool language in system.
To use Second language feature in BUSY following steps need to be performed:
Step 1: Go to the administration and click on Configuration
Step 2: Now click on Feature and Options and then click on General.
Step 3: Now Enable Second Language Support option and then in Second Language option you can see Language for which you tool and specify the Font size and save the configurtion.
Step 5: Check Company,item and account details,there you can see the option for second language and the details in second language.
Step 6: Now if you want to print it then you need to design format and Can contact to your dealer.
How to configure invoices to print in local language in BUSY?
You can print invoices in local language by using the second language feature in BUSY. To set it up you need to follow these steps:
Step 1: You need to install the language input tool on your system first
Step 2: Next, open your company in BUSY then go to Administration menu and click on Configuration.
Step 3: Select Features / Options and click on General tab.
Step 4: Enable the Enable Second Language Support option and select the language and font size.
Step 5: Enter your company name in second language by going to Edit Company menu if required.
Step 6: Enter the second language for the required masters such as accounts, items, etc.
Step 7: Now, under the configuration menu click on Invoice / Document Printing and choose Standard.
Step 8: Choose the voucher type such as sale, purchase, etc. of which you want to configure.
Step 9: Go to the Second Lang. tab and select the details you want to print in second language and save.
For designed format, you need to contact the person who customized it for you.
Why am I unable to see the cancelled invoices in the invoice reports generated from the software? How can I ensure cancelled invoices are also included?
Getting cancelled entries for the same item in my invoice, then you can review changes made by using these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.
I am getting duplicate entries for the same item in my invoice. Why is this happening and how can I fix it?
Getting duplicate entries for the same item in my invoice, then you can review changes made by using these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.
I have some blank entries in my books that are creating incorrect values. How can I identify and fix these blank entries?
If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.
