Frequently Asked
Questions

Find Solutions to Common Issues Related to features - general audit

FAQs

The audit trail report in BUSY is not filtering properly. How can I customize the filters?

You can summarize or filter your audit trail report as required:
1. To filter the report press shortcut key F7
2. To summarize your report press shortcut key F5

What is the purpose of the blank spaces in BUSY notes?

The purpose of the blank spaces in BUSY notes is to allow users to add general notes and reminders that is used to read the content easily

How do I exit the note manager window in BUSY?

To exit the note manager window in BUSY, click on the 'X' button located at the top right corner of the window or can press esc key.

I don't have a digital signature dongle. Can I use a scanned image of my signature instead?

Yes, you can use a scanned image of your signature instead of a digital signature dongle it will configure as logo and will not authenticate image

I'm having issues with the automated Google Drive backups in BUSY. How can I troubleshoot this?

Please check if the BUSY Agent is turned on and running in the background. Also, ensure that your Google Drive account has enough storage space.

Want audit trial without gstin

Audit trial is applicable for gst user only who is under company act you cant enabale 
or get the option for non gst company data maintain

I made some mistakes and modifications in bills, so the audit report is quite long. Is there any way to simplify or summarize the audit trail report?

To simplify the audit trail report, you can use the user-wise entry option and view it date-wise. This will make less time to open report.

I'm a sub-user in BUSY but want to see who the super-user is that created vouchers. Is this possible?

If you are using audit trail feature and use feature (show user detail in vouchers/master) than show in voucher which user has added the voucher.

I'm having trouble installing the Hindi language pack in BUSY. What should I do?

You can download the Hindi language pack from Google Chrome to install it in BUSY. If trouble in installation need to contact google support care

Does enabling audit trail impact performance of BUSY?

Amswer: There will be slight impact on performance of BUSY by enabling Audit trail option as audit trail log utilize storage space with your data