Frequently Asked Questions

If you want to set up a new branch in BUSY, you can follow these steps:
Step 1: Go to Administration and click on configuration. 
Step 2: Select Features / Options and click on Enterprises Features. 
Step 3: Set Y on Enable "Multi Branch Details" and click on Branch Details. 
Step 4: Click on "Add Branch Master" and enter the Branch name and can create Voucher Series Group , User & Material Center.
Step 5: Now, enter all other the necessary details such as address, GST details, etc and save.

If you want to create a new branch in BUSY, you can follow these steps:
Step 1: Go to Administration and click on configuration. 
Step 2: Select Features / Options and click on Enterprises Features. 
Step 3: Set Y on Enable "Multi Branch Details" and click on Branch Details. 
Step 4: Click on "Add Branch Master" and enter the Branch name and can create Voucher Series Group , User & Material Center.
Step 5: Now, enter all other the necessary details such as address, GST details, etc and save.

If you want to set up multiple branches in BUSY, you can follow these steps:
Step 1: Go to Administration and click on configuration. 
Step 2: Select Features / Options and click on Enterprises Features. 
Step 3: Set Y on Enable "Multi Branch Details" and click on Branch Details. 
Step 4: Click on "Add Branch Master" and enter the Branch name and can create Voucher Series Group , User & Material Center.
Step 5: Now, enter all other the necessary details such as address, GST details, etc and save.

If you want to add new branch in BUSY, you can follow these steps:
Step 1: Go to Administration and click on configuration. 
Step 2: Select Features / Options and click on Enterprises Features. 
Step 3: Set Y on Enable "Multi Branch Details" and click on Branch Details. 
Step 4: Click on "Add Branch Master" and enter the Branch name and can create Voucher Series Group , User & Material Center.
Step 5: Now, enter all other the necessary details such as Address,State, GST details, etc and save.

There is no direct option to merge two branches in BUSY. However, you can follow these alternative steps:
Step 1: Deselect all the voucher series of the source branch's voucher series group and map them to the voucher series group of the target branch. 
Step 2: Unmap the Material Center from the source branch and map it to the target branch.
Step 3: Turn off the data syncing process from the Head Office.
Please Note: Make sure to take latest backup of all your data before make any changes.

Location wise accounting can maintain by using HO-BO feature. If we are using enterprise edition we can use this option.
In this we can maintain different location wise data for every series and then after doing transaction we can check reports as per location wise.
Follow Below Steps:-
Step 1:- Administration
Step 2:- Configuration
Step 3:- Voucher series configurtion
Step 4:- Add voucher series
Step 5:- Provide name of voucher series (name as branch name) 
Step 6:- Now create voucher series group (name as branch name) and then select all series of branch.

If you want to do stock transfer between HO and BO, and both companies are created separately, please follow the given steps
 Step 1 Create account master for the name of Head office and Branch office
 Step 2 Instead of using stock transfer entry, use sale transaction to send the stock between HO and BO at cost price
 Step 3 Then use purchase entry to receive stock in HO or BO at cost price
 Step 4 Through this process inventory and accounting both will work properly

To data sysnc from HO - BO, follow the below steps :
Step 1. To ensure in both location Ho/Bo BUSY Version are same and the data updates within the respective release.
Step 2.: Stil issues not resolved after ensure Verion are same on both location, Follow Below Step in both location.
a) Take Back up to Both location.
b) Open Company-Go to House keeping Menu.
c) Select Database Patch option.
d) type db1 in database patch and press ok.
e) Close company and Reopen and upgrade company.
f) now try to exchabge data.

If the customer data from Store A is not syncing properly with Store B and Store C and you want to get the data to sync between stores, you need to check the below reasons:
1. You need to confirm the configuration for HO and BO.
2. Also, you have to confirm that the SQL port should be open to sync the data from the head office to the branch office.
3. The SQL configuration should match.
4. The SQL voucher series configuration should match with HO and BO.

to configure the settlement and optional fields - in the branch office, head office, or both then follow these steps 
1. go to the configurations under administration menu
2. open voucher series configuration and click on sales voucher series 
3. there you can see optional filed option there you can set optional filed 
4. also there is option for settlement details click on configuration tab 
5. select settlement accounts for voucher and save it 
6. follow same process on all branch offices and head offices .