Frequently Asked
Questions
Find Solutions to Common Issues Related to features - ho bo
How can I resolve data sync issues and ensure proper data synchronization in BUSY?
To resolve data sync issues and ensure proper data synchronization in BUSY, you can follow these steps:
1. Check network connectivity: Ensure that all systems involved in the sync process are connected to the network properly.
2. Verify server settings: Make sure the server settings, such as IP address and...
What should I check if data isn't syncing properly between the head office and a branch in BUSY?
If you’re facing issues with data synchronization between the Head Office (HO) and Branch Office (BO), you can try the following troubleshooting steps: Before doing anything make sure to take latest backup of your both companies.
1.Check Internet Connectivity: Ensure that both systems have proper internet connectivity. To verify this,...
How can I troubleshoot data syncing issues between Head office and Branch office in BUSY?
If you’re facing issues with data synchronization between the Head Office (HO) and Branch Office (BO), you can try the following troubleshooting steps: Before doing anything make sure to take latest backup of your both companies.
1.Check Internet Connectivity: Ensure that both systems have proper internet connectivity. To verify this,...
How can I troubleshoot data syncing issues between Head office(HO) and Branch office(BO)?
If you’re facing issues with data synchronization between the Head Office (HO) and Branch Office (BO), you can try the following troubleshooting steps: Before doing anything make sure to take latest backup of your both companies.
1.Check Internet Connectivity: Ensure that both systems have proper internet connectivity. To verify this,...
What steps should I take to troubleshoot data syncing issues between offices?
If you’re facing issues with data synchronization between the Head Office (HO) and Branch Office (BO), you can try the following troubleshooting steps: Before doing anything make sure to take latest backup of your both companies.
1.Check Internet Connectivity: Ensure that both systems have proper internet connectivity. To verify this,...
How do I troubleshoot and resolve sync issues between branches?
If you’re facing issues with data synchronization between the Head Office (HO) and Branch Office (BO), you can try the following troubleshooting steps: Before doing anything make sure to take latest backup of your both companies.
1.Check Internet Connectivity: Ensure that both systems have proper internet connectivity. To verify this,...
How can I troubleshoot errors in data synchronization?
If you’re facing issues with data synchronization between the Head Office (HO) and Branch Office (BO), you can try the following troubleshooting steps: Before doing anything make sure to take latest backup of your both companies.
1.Check Internet Connectivity: Ensure that both systems have proper internet connectivity. To verify this,...
How do I troubleshoot auto-sync errors?
If you’re facing issues with data synchronization between the Head Office (HO) and Branch Office (BO), you can try the following troubleshooting steps: Before doing anything make sure to take latest backup of your both companies.
1.Check Internet Connectivity: Ensure that both systems have proper internet connectivity. To verify this,...
How can I troubleshoot data synchronization issues?
If you’re facing issues with data synchronization between the Head Office (HO) and Branch Office (BO), you can try the following troubleshooting steps: Before doing anything make sure to take latest backup of your both companies.
1.Check Internet Connectivity: Ensure that both systems have proper internet connectivity. To verify this,...
I tagged a user to a specific branch in BUSY but they are still able to access data from the head office. What am I doing wrong?
Some details are need to verify. Here are the steps , please follow :
Step 1:Administration
Step 2:Configuration
Step 3: Features & options
Step 4: Enterprise
Step 5: Now enable HO/BO data sync option and select its status as Breach Office
Step 6: Now click on configuration button
Step 7:Mention Ho server info as per the HO.
Step 8: Mention Bo details (company information)
Step 9: Then click on read head office configuration
Step 10:Now click on read head office configuration.
In HO-BO data sync we can check below step for checking connectivity:
Step1. Check the static ip is connecting to the client machine or not.
for checking it you can type static ip of HO in BO's run command. By typing
e.g. Ping (Static IP) -t . If it connects then data will sync with HO.
Step 2.Check open port status: Here you need to check port status from google chrome.
1433 port should open in your static ip.
Step 3. Ensure that the network connection between the head office and branch office is
stable and reliable, with sufficient bandwidth to handle the data synchronization.
Step 4. Can create inbount and outbound rules in the firewall of HO and BO.
