Frequently Asked
Questions

Q: How do I check for rejected data after syncing vouchers in BUSY?

check for rejected data after syncing vouchers in BUSY then follow these steps 1. go to the check list under display menu 2. open voucher/master approval report 3. select rejected vouchers for user or by user option 4. then select user, voucher type, date range and open report 5. you can check who reject your voucher , time and date , rejection reason.

Q: Master settings for inter-branch stock transfers?

If you have multiple branches and want to transfer your stock between inter branch, then you can use sale or purchase transaction with Head office, and head office will do the transaction with respective branch. Further if you want direct entry through stock transfer voucher, please contact to our BUSY helpline number, out IT and support team will guide you the process

Q: Ensuring consistent sales reporting across stores?

To maintain consistency in sales reporting across different branches and offices within BUSY, please follow the given steps Step 1 First check branch configuration are proper between HO and BO Step 2 Then check sale transaction numbering should be automatic Step 3 Then check all sale transaction of branches are properly synchronizing in HO Step 4 Now check branch wise sales reporting

Q: I am trying to record transactions for different branches in separate states. However, the software is showing all transactions together instead of branch-wise. How can I resolve this?

For this you have to create separate branch state wise along with branch you have to create separate series and separate mc and separate voucher series group,then tag series in voucher series group. Then pass entry in separate series according to branch Then you can check Report Branch wise Note- Branch wise feature available only in Enterprise model

Q: I want to view and generate reports for a specific branch's transactions separately. What steps should I take to do this in BUSY?

For this you have to create separate branch state wise along with branch you have to create separate series and separate mc and separate voucher series group,then tag series in voucher series group. Then pass entry in separate series according to branch Then you can check Report Branch wise Note- Branch wise feature available only in Enterprise model

Q: I am unable to generate a consolidated report for multiple GST registrations. What is the process to combine reports across GSTINs?

To generate a consolidated report for multiple GST registrations in BUSY, you need to create branches for each GST registration and then consolidate the data in the head office. The process involves configuring the software for multiple companies and setting up the GST numbers for each branch. Once the data is consolidated, you check final result report according to branch wise.

Q: How can I correct branch-wise opening balance issues that weren't addressed during ledger creation in BUSY?

To correct branch wise opening balance. Follow the below steps: Step 1: Open one account master, which opening is showing same in trial balance of all branches. Step 2. Check option maintain branch wise opening. enable this option(Y) Step 3: Now distribute the total opening in branch wise opening window. Step 4: Now check the trial balance it will reflect branch wise separate opening balances.

Q: How can I avoid combined data in branch reports and see data branch-wise?

To avoid combined data while checking branch wise report can follow these steps: Step 1: Check that you have opened the report with the right branch. Step 2: Verify that the voucher series group that is tagged to that branch has the correct voucher series mapped to it. Step 3: Confirm that the material centre that is mapped to that branch is correct.

Q: How do I ensure data separation between different branches?

To ensure data separation between different branches in BUSY, follow below steps: Step 1: Verify that the voucher series group that is tagged to that branch has the correct voucher series mapped to it. Step 2: Confirm that the material centre that is mapped to that branch is correct. Step 3: Make sure correct Master series group( If using) tagged in branch & user.

Q: How can I transfer data from Branch office to head office in BUSY?

To transfer data from branch office to head office in BUSY by following below steps: Step1: Go to Administration menu and click on data export import option Step2: Then click on exchange data with HO option and after completing the process a confirmation message will appear on the screen and then you can check in head office after synchronising the data

Find Solutions to Common Issues Related to features - ho bo

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I check for rejected data after syncing vouchers in BUSY?

check for rejected data after syncing vouchers in BUSY then follow these steps 
1. go to the check list under display menu
2. open voucher/master approval report 
3. select rejected vouchers for user or by user option 
4. then select user, voucher type, date range and open report 
5. you can check who reject your voucher , time and date , rejection reason.

Master settings for inter-branch stock transfers?

If you have multiple branches and want to transfer your stock between inter branch, then you can use sale or purchase transaction with Head office, and head office will do the transaction with respective branch.
 Further if you want direct entry through stock transfer voucher, please contact to our BUSY helpline number, out IT and support team will guide you the process

Ensuring consistent sales reporting across stores?

To maintain consistency in sales reporting across different branches and offices within BUSY, please follow the given steps
 Step 1 First check branch configuration are proper between HO and BO
 Step 2 Then check sale transaction numbering should be automatic
 Step 3 Then check all sale transaction of branches are properly synchronizing in HO
 Step 4 Now check branch wise sales reporting

I am trying to record transactions for different branches in separate states. However, the software is showing all transactions together instead of branch-wise. How can I resolve this?

For this you have to create separate branch state wise along with branch you have to create separate series and separate mc and separate voucher series group,then tag series in voucher series group. 
 Then pass entry in separate series according to branch 
 Then you can check Report Branch wise 
 Note- Branch wise feature available only in Enterprise model

I want to view and generate reports for a specific branch's transactions separately. What steps should I take to do this in BUSY?

For this you have to create separate branch state wise along with branch you have to create separate series and separate mc and separate voucher series group,then tag series in voucher series group. 
 Then pass entry in separate series according to branch 
 Then you can check Report Branch wise 
 Note- Branch wise feature available only in Enterprise model

I am unable to generate a consolidated report for multiple GST registrations. What is the process to combine reports across GSTINs?

To generate a consolidated report for multiple GST registrations in BUSY, you need to create branches for each GST registration and then consolidate the data in the head office. The process involves configuring the software for multiple companies and setting up the GST numbers for each branch. Once the data is consolidated, you check final result report according to branch wise.

How can I correct branch-wise opening balance issues that weren't addressed during ledger creation in BUSY?

To correct branch wise opening balance. Follow the below steps:
Step 1: Open one account master, which opening is showing same in trial balance of all branches.
Step 2. Check option maintain branch wise opening. enable this option(Y)
Step 3: Now distribute the total opening in branch wise opening window.
Step 4: Now check the trial balance it will reflect branch wise separate opening balances.

How can I avoid combined data in branch reports and see data branch-wise?

To avoid combined data while checking branch wise report can follow these steps:
Step 1: Check that you have opened the report with the right branch. 
Step 2: Verify that the voucher series group that is tagged to that branch has the correct voucher series mapped to it.
Step 3: Confirm that the material centre that is mapped to that branch is correct.

How do I ensure data separation between different branches?

To ensure data separation between different branches in BUSY, follow below steps:
Step 1: Verify that the voucher series group that is tagged to that branch has the correct voucher series mapped to it.
Step 2: Confirm that the material centre that is mapped to that branch is correct.
Step 3: Make sure correct Master series group( If using) tagged in branch & user.

How can I transfer data from Branch office to head office in BUSY?

To transfer data from branch office to head office in BUSY by following below steps:
Step1: Go to Administration menu and click on data export import option 
Step2: Then click on exchange data with HO option and after completing the process a confirmation message will appear on the screen and then you can check in head office after synchronising the data

Frequently AskedQuestions