Frequently Asked
Questions
Find Solutions to Common Issues Related to features - inventory other features
Will turning off challan processing or disabling challans cause any issues or data loss.
Disabling challan processing or turning off challans will not cause any issues or data loss.
Note: Further before disabling challan featue take a latest backup of the data.
My sales order has the wrong units. How can I update the units on a posted sales order?
Yes, we can change the Unit by opening the voucher in modify mode. Unit can be entered which is either mention in item and Unit Conversion
What causes the order reference will not be clear error when exporting an order in BUSY
No erro shows while exporting Order Report From BUSY. If Required we can clear order from F4 Shortcut Key from Pending Order Report Under Display Menu.
If I sell items out of in inventory, will BUSY automatically update the closing balance?
Yes, if you sell 2 items out of 10 in inventory, BUSY will automatically update the closing balance to show the remaining 8 items in stock.
Does BUSY support both D and D barcodes? What are the supported symbologies?
BUSY have the invoice Bar code printing(2D) option by which you can print the information on the invoices barcode. Further, 1D barcode feature is not available.
Can I include alternative quantity while calculating the price of an item?
Yes, you can include alternative quantity while calculating the price of an item and make sure that alternate quantity should also maintain in the item master.
How do I edit or delete a scheme after creating it?
Once a scheme has been created, it cannot be edited or deleted. You will need to create a new scheme if you want to make changes.
What is the best practice for handling changing BOMs over time?
If your BOM (Bill of Material) changed over the time then we recommend you to create a new BOM instead of modify in the existing one.
I did not input zero how can I fix this?
To fix this, you can create a new voucher and input the zero value. Alternatively, you can edit the existing voucher and add the zero value.
What options are available for customizing invoices, quotations and other forms in BUSY?
In BUSY two type of formats available for invoices, quotations, etc. Either it is Standard or Advanced, you can customize it as per your requirements.