Frequently Asked
Questions

Q: I am getting an error while saving a transaction in BUSY. How do I troubleshoot what is causing it?

To troubleshoot the error while saving a transaction in BUSY, you can follow these steps: 1. Check for any error messages or notifications displayed on the screen. This can provide specific information about the issue. The error Invalid Value (S.No.:1) typically indicates a problem with the serial number or item sequence in the purchase order. Step 1: Data Entry Mistake:Review the entire purchase order to identify any data entry errors or incorrect entries in the S.No. field.Correct any mistakes or discrepancies in the serial number sequence. Step 2: Double-Check Quantity Accuracy: For each item, verify that a quantity is specified. Ensure that there are no blank or zero quantity entries. Step 3 : If the error persists, refer to the BUSY documentation or contact BUSY support for further assistance in resolving the specific error you are encountering.

Q: How can I view a report of all discounts provided to customers?

Certainly, here's a step-by-step guide on how to view a report of all discounts provided to customers in BUSY: Step 1: Within the Reports section, you'll find various report categories such as sales data, purchase data, and stock data. To view discounts provided to customers, choose a relevant category like Sales or Invoices. Step 2 : Most item-wise reports, such as Item Sales Summary or Sales Register,will include a section that displays discounts provided. Click on the item-wise report that suits your needs. Step 3 : If you need a more customized report or want to include specific discount-related fields, you can use the software's custom report feature. Look for options like Customize Report or Add Fields to tailor the report to your requirements. In this step, you can add a discount field to the report.

Q: How to use the batch wsie details feature in BUSY?

To use the batch wise details feature in BUSY then follow the below steps. Step 1: Click on administation and then configuration Step 2: Then features and options and choose the inventory tab Step 3: Select the batch wise details and click on configure to choose the required details for expiry date,manufacturing dateor other detals then save it. Step 4: Go to the administration then masters, select the item then add or modify. in the right bottom you have to enable the batch wise details option then save it. Step 5: When you add the purchase voucher from transactions then batch wise window get open after entering the item.you have to add the batch number and expiry or manufacturing details after that during the sales voucher you acn adjust it batch and view report in under display menu.

Q: How can I ensure invoice numbers are generated sequentially automatically?

To correct issues in voucher or invoice numbering in BUSY, you may need to make adjustments depending on whether you're dealing with automatic or manual numbering. Here's a step-by-step guide for both scenarios: Step 1 : If the issue is related to the starting number being incorrect, you can correct it within the voucher series configuration. Change the starting number to the desired value and save your changes. Step 2 : Ensure that the voucher numbering format (e.g., prefix, suffix, and number of digits) is set correctly. Adjust these formatting options if needed. Step 3 : After making the necessary adjustments, save your changes in the voucher series configuration window. Step 4 : To test the corrected numbering, create a new voucher or invoice. The numbering should now follow the corrected configuration.

Q: How to use the serial number feature in BUSY?

Serial number feature is available in the Standard and Enterprise Model.The Serial Number Feature is mostly used for maintaining the Mobile Serial number. We can maintain either manually or automatic Serial number as per your needs. Pls Follow the Below Steps : Step 1: Click on Administration and then configuration Step 2: Then features and options and choose Inventory Step 3: Enable the Serial No. Wise Details with required option as per your need and save it Step 4: Go to administration and then item master, here open it in modify or add and enable the Serial No. option then select either automatic or manual. Step 5: During voucher entry, Serial number will get maintain for an Item and after that adjust it in the sales voucher. you can check the serial wise details report under display menu.

Q: How does the barcode generation work in BUSY during purchase entry?

Step 1 : In the Barcode Configuration section, you will be able to set up the parameters for barcode generation. These parameters include: Prefix: This is an optional alphanumeric string that can be added to the beginning of each barcode. It can be used for identification or categorization purposes. Barcode Character Size: Specify the desired size or length of the barcode characters. This determines how many characters each barcode will have. BCN Format: Choose whether you want the barcode format to be numeric (containing only numbers) or alphanumeric (containing both letters and numbers). Step 2 : In BUSY, barcode generation during purchase entry works by scanning the barcode of the purchased item and adding it to the purchase transaction. The software automatically generates the barcode for the item and associates it with the purchase details.

Q: What parameters impact auto generation of barcodes in BUSY?

Step 1 : In the Barcode Configuration section, you will be able to set up the parameters for barcode generation. These parameters include: Prefix: This is an optional alphanumeric string that can be added to the beginning of each barcode. It can be used for identification or categorization purposes. Barcode Character Size: Specify the desired size or length of the barcode characters. This determines how many characters each barcode will have. BCN Format: Choose whether you want the barcode format to be numeric (containing only numbers) or alphanumeric (containing both letters and numbers). Step 2 : In BUSY, barcode generation during purchase entry works by scanning the barcode of the purchased item and adding it to the purchase transaction. The software automatically generates the barcode for the item and associates it with the purchase details.

Q: What are the alternative options to creating serial numbers in the configuration like in the mobile industry?

In BUSY Accounting software, the alternative options to creating serial numbers in the configuration ,please follow below steps: Step 1: Go to Administration menu and then Configuration tab Step 2: And then select Features and Options and then select Inventory tab Step 3: Enable the Serial No. Wise Details with required option as per your need. Step 4: Maintain Item Serial Number Warranty Also Step 5: Open the Item Master , Enable the Serial No. option then Select either Automatic or Manual. Mention the Warranty for Sale and Purchase. During voucher entry can change the warranty if required. Step 6: During voucher entry, Serial number will get maintain for an Item and after that adjust it in the sales voucher. Step 7: For Reports, Under Display Menu can check in Serial No. wise Reports.

Q: I'm having trouble finding the Serial number feature in my current version of BUSY software. Can you assist me in locating it?

Serial number feature is available in the Standard and Enterprise Model.The Serial Number Feature is mostly used for maintaining the Mobile Serial number. We can maintain either manually or automatic Serial number as per your needs. Pls Follow the Below Steps : Step 1: Click on Administration Step 2: Then Configuration Step 3: Then Features and Options Step 4: Then Inventory Step 5: Enable the Serial No. Wise Details with required option as per your need. Step 6: Open the Item Master,Enable the Serial No. option then Select either Automatic or Manual. Step 7: During voucher entry, Serial number will get maintain for an Item and after that adjust it in the sales voucher. Step 8: For Reports, Under Display Menu can check in Serial No. wise Reports.

Q: How do I enter warranty details for an item during purchase voucher creation in BUSY?

Serial Number Feature is mostly used for maintaining the Mobile Serial number. We can maintain either manually or automatic Serial number as per your needs. Pls Follow the Below Steps : Step 1: Administration Step 2: Configuration Step 3: Features and Options Step 4: Inventory Step 5: Enable the Serial No. Wise Details with required option as per your need. Step 6: Maintain Item Serial Number Warranty Also Step 6: Open the Item Master , Enable the Serial No. option then Select either Automatic or Manual. Mention the Warranty for Sale and Purchase. During voucher entry can change the warranty if required. Step 7: During voucher entry, Serial number will get maintain for an Item and after that adjust it in the sales voucher. Step 8: For Reports, Under Display Menu can check in Serial No. wise Reports.

Find Solutions to Common Issues Related to features - inventory parameter batch serial number

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I am getting an error while saving a transaction in BUSY. How do I troubleshoot what is causing it?

To troubleshoot the error while saving a transaction in BUSY, you can follow these steps: 1. Check for any error messages or notifications displayed on the screen. This can provide specific information about the issue.
The error Invalid Value (S.No.:1) typically indicates a problem with the serial number or item sequence in the purchase order.
Step 1: Data Entry Mistake:Review the entire purchase order to identify any data entry errors or incorrect entries in the S.No. field.Correct any mistakes or discrepancies in the serial number sequence.
Step 2: Double-Check Quantity Accuracy: For each item, verify that a quantity is specified. Ensure that there are no blank or zero quantity entries.
Step 3 : If the error persists, refer to the BUSY documentation or contact BUSY support for further assistance in resolving the specific error you are encountering.

How can I view a report of all discounts provided to customers?

Certainly, here's a step-by-step guide on how to view a report of all discounts provided to customers in BUSY:
Step 1: Within the Reports section, you'll find various report categories such as sales data, purchase data, and stock data. To view discounts provided to customers, choose a relevant category like Sales or Invoices.
Step 2 : Most item-wise reports, such as Item Sales Summary or Sales Register,will include a section that displays discounts provided. Click on the item-wise report that suits your needs.
Step 3 : If you need a more customized report or want to include specific discount-related fields, you can use the software's custom report feature. Look for options like Customize Report or Add Fields to tailor the report to your requirements. In this step, you can add a discount field to the report.

How to use the batch wsie details feature in BUSY?

To use the batch wise details feature in BUSY then follow the below steps.
Step 1: Click on administation and then configuration
Step 2: Then features and options and choose the inventory tab
Step 3: Select the batch wise details and click on configure to choose the required details for expiry date,manufacturing dateor other detals then save it.
Step 4: Go to the administration then masters, select the item then add or modify. in the right bottom you have to enable the batch wise details option then save it.
Step 5: When you add the purchase voucher from transactions then batch wise window get open after entering the item.you have to add the batch number and expiry or manufacturing details after that during the sales voucher you acn adjust it batch and view report in under display menu.

How can I ensure invoice numbers are generated sequentially automatically?

To correct issues in voucher or invoice numbering in BUSY, you may need to make adjustments depending on whether you're dealing with automatic or manual numbering. Here's a step-by-step guide for both scenarios: Step 1 : If the issue is related to the starting number being incorrect, you can correct it within the voucher series configuration. Change the starting number to the desired value and save your changes. Step 2 : Ensure that the voucher numbering format (e.g., prefix, suffix, and number of digits) is set correctly. Adjust these formatting options if needed. Step 3 : After making the necessary adjustments, save your changes in the voucher series configuration window. Step 4 : To test the corrected numbering, create a new voucher or invoice. The numbering should now follow the corrected configuration.

How to use the serial number feature in BUSY?

Serial number feature is available in the Standard and Enterprise Model.The Serial Number Feature is mostly used for maintaining the Mobile Serial number. We can maintain either manually or automatic Serial number as per your needs.
Pls Follow the Below Steps :
Step 1: Click on Administration and then configuration
Step 2: Then features and options and choose Inventory
Step 3: Enable the Serial No. Wise Details with required option as per your need and save it
Step 4: Go to administration and then item master, here open it in modify or add and enable the Serial No. option then select either automatic or manual.
Step 5: During voucher entry, Serial number will get maintain for an Item and after that adjust it in the sales voucher. you can check the serial wise details report under display menu.

How does the barcode generation work in BUSY during purchase entry?

Step 1 : In the Barcode Configuration section, you will be able to set up the parameters for barcode generation. These parameters include:
Prefix: This is an optional alphanumeric string that can be added to the beginning of each barcode. It can be used for identification or categorization purposes.
Barcode Character Size: Specify the desired size or length of the barcode characters. This determines how many characters each barcode will have.
BCN Format: Choose whether you want the barcode format to be numeric (containing only numbers) or alphanumeric (containing both letters and numbers).
Step 2 : In BUSY, barcode generation during purchase entry works by scanning the barcode of the purchased item and adding it to the purchase transaction. The software automatically generates the barcode for the item and associates it with the purchase details.

What parameters impact auto generation of barcodes in BUSY?

Step 1 : In the Barcode Configuration section, you will be able to set up the parameters for barcode generation. These parameters include:
Prefix: This is an optional alphanumeric string that can be added to the beginning of each barcode. It can be used for identification or categorization purposes.
Barcode Character Size: Specify the desired size or length of the barcode characters. This determines how many characters each barcode will have.
BCN Format: Choose whether you want the barcode format to be numeric (containing only numbers) or alphanumeric (containing both letters and numbers).
Step 2 : In BUSY, barcode generation during purchase entry works by scanning the barcode of the purchased item and adding it to the purchase transaction. The software automatically generates the barcode for the item and associates it with the purchase details.

What are the alternative options to creating serial numbers in the configuration like in the mobile industry?

In BUSY Accounting software, the alternative options to creating serial numbers in the configuration ,please follow below steps:
Step 1: Go to Administration menu and then Configuration tab 
Step 2: And then select Features and Options and then select Inventory tab 
Step 3: Enable the Serial No. Wise Details with required option as per your need.
Step 4: Maintain Item Serial Number Warranty Also
Step 5: Open the Item Master , Enable the Serial No. option then Select either Automatic or Manual. Mention the Warranty for Sale and Purchase. During voucher entry can change the warranty if required.
Step 6: During voucher entry, Serial number will get maintain for an Item and after that adjust it in the sales voucher.
Step 7: For Reports, Under Display Menu can check in Serial No. wise Reports.

I'm having trouble finding the Serial number feature in my current version of BUSY software. Can you assist me in locating it?

Serial number feature is available in the Standard and Enterprise Model.The Serial Number Feature is mostly used for maintaining the Mobile Serial number. We can maintain either manually or automatic Serial number as per your needs.
 Pls Follow the Below Steps :
 Step 1: Click on Administration
 Step 2: Then Configuration
 Step 3: Then Features and Options
 Step 4: Then Inventory
 Step 5: Enable the Serial No. Wise Details with required option as per your need.
 Step 6: Open the Item Master,Enable the Serial No. option then Select either Automatic or Manual.
 Step 7: During voucher entry, Serial number will get maintain for an Item and after that adjust it in the sales voucher.
 Step 8: For Reports, Under Display Menu can check in Serial No. wise Reports.

How do I enter warranty details for an item during purchase voucher creation in BUSY?

Serial Number Feature is mostly used for maintaining the Mobile Serial number. We can maintain either manually or automatic Serial number as per your needs.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Inventory
Step 5: Enable the Serial No. Wise Details with required option as per your need.
Step 6: Maintain Item Serial Number Warranty Also
Step 6: Open the Item Master , Enable the Serial No. option then Select either Automatic or Manual. Mention the Warranty for Sale and Purchase. During voucher entry can change the warranty if required.
Step 7: During voucher entry, Serial number will get maintain for an Item and after that adjust it in the sales voucher.
Step 8: For Reports, Under Display Menu can check in Serial No. wise Reports.

Frequently AskedQuestions