Frequently Asked
Questions

Find Solutions to Common Issues Related to features - pos

FAQs

How can I tell if I have the cursor behavior configured correctly for a voucher in BUSY?

See the following Step for Adjust POS Screen
Step 1 Go to administrtion Click on Configuration
Stpe 2 Click on Voucher Series Configurtion
Step 3 Select the Voucher Series and Click on Voucher Configuration
Step 4 Enable Advance POS Data Entry
Step 5 Click on Configure Advance POS Option
Step 6 on POS Configuration Windows see field and Field type Option as requried Variable Semi-Variable and fixed
Step 7 Save the configuration

Does BUSY support purchase returns through POS (point of sale)? If not, how can I record purchase returns?

Yes, BUSY support purchase return pos entry in BUSY. To enabel advance pos entry in purchase return voucher follow below steps:
Step 1: Go to administration menu and select configuration option.
Step 2: Then click on voucher series configuration and then select the sales voucher and then relevant series.
Step 3: After selecting voucher series click on voucher configuration option.
Step 4: Then mention Y on enable advance pos option.

How do I pass entry in pos series?

For pass entry in pos series follow below steps:
Step 1: Go to administration then go to configuration
Step 2: In configuration menu go to voucher series configuration and select voucher type
Step 3: Now select series and click on voucher configuration
Step 4: mention Y in Enable advaance pos data entry which was given on bottom of right side and save configuration

How do I stop cashiers from changing barcode scanned item details in BUSY POS billing?

If you want to stop cashiers from changing barcode scanned item details 
in pos billing then please follow the given steps
Step 1: Go to administration menu then configuration then voucher sereis
configuration.
Step 2: Then select sale voucher then series then voucher configuration.
Step 3: Then select configure advanced POS option
Step 4: Then select field type as fixed then save the configuration.

How do I switch a voucher date field from fixed to variable in BUSY?

For switching a voucher date field from fixed to variable in BUSY, please refer below mentioned steps:
Step 1: Go to Administration tab.
Step 2: Click on configuration and the voucher series configuration.
Step 3: Select Series and then press voucher configuration.
Step 4: Enable POS configuration as "Y".
Step 5: Select Field type as variable in date field.

How do I make all fields semi-variable in BUSY?

To make all fields semi-variable in BUSY, please find below mentioned steps:
Step 1: Go to Administration tab.
Step 2: Click on configuration and the voucher series configuration.
Step 3: Select Series and then press voucher configuration.
Step 4: Enable POS configuration as "Y".
Step 5: Select Field type as variable in the specified field and save.

How do I enable Composite Barcode in BUSY

To enable Composite Barcode in BUSY, follow these steps
1 Go to Administration and click on Configuration.
2 Click on Features, then navigate to the POS Tab.
3 Enable the option Enable Composite Barcode.
4 Click on Configuration and create the required structure.
5 After creating the structure choose whether to apply it item-wise or item group-wise.

How to fix the barcode scan issue?

If you are facing a barcode scan, see the following steps:
Step 1: Go to Administration.
Step 2: Go to Voucher Serise Configuration. Click on Voucher Configuration.
Step 3: Click on Configure Advance Pos System.
Step 4: SpeciFinancial Year Y Pick  item names from the barcode.
Step 5: Click on Save to save the configuration.

How do I skip the discount field and go directly to quantity in BUSY POS billing?

To skip the discount field and go directly to quantity in BUSY POS billing, you need to select the semi-variable mode for the discount field. This will allow you to manually change the discount field if needed, while the cursor will automatically move to the quantity field.

Should I set the date field as fixed, variable or semi-variable for fast billing in POS?

We suggest to take field type as semi variable in it. Further, it depends upon the need of the user.