How can I get the print invoice functionality to work properly in BUSY? It seems broken currently.
If the Print Invoice functionality in BUSY is not working properly, and it appears to be broken, you can try the following steps to troubleshoot and resolve the issue:
Step 1: Check Printer and Default Printer Settings, Ensure that your printer is correctly connected, turned on, and has enough paper and ink toner.
Verify that your printer is set as the default printer in your computer's settings.
Step 2: Restart the Software, Close BUSY and reopen it. Sometimes, a software restart can resolve minor issues.
Step 3: Review Page Setup, Confirm that the page setup within BUSY is correctly configured for your printer. Check the page size, orientation, and other settings to match your printer's capabilities.
Step 4: Check for Printer Drivers and Updates, Outdated or corrupted printer drivers can cause printing issues. Make sure your printer drivers are up to date by visiting the printer manufacturer's website.
Consider reinstalling the printer drivers if updating doesn't resolve the issue.
Step 5: Run Printer Troubleshooter, If you are using a Windows operating system, you can run the built in printer troubleshooter. To do this, go to Settings > Devices > Printers & scanners and select your printer. Click Run the troubleshooter.
Step 6: Update BUSY, Ensure that you are using the latest version of BUSY. Software updates often include bug fixes. Check for and install any available updates.
Step 7: Test on Another Computer, If possible, try printing invoices from BUSY on another computer with a different printer to see if the issue is specific to your computer or printer.
Step 8: Check for Popup Blockers,Some popup blockers can prevent the printing dialog from appearing. Make sure your web browser or security software isn't blocking popups.
Step 9: Check the printer spooler service in Services.msc for smooth functioning.
If none of the above steps resolve the issue, consider reaching out to the customer support of BUSY. They can provide specific guidance and assistance tailored to your situation.
By following these steps, you should be able to identify and address the issue that's preventing the Print Invoice functionality from working properly in BUSY.