How do I configure backup settings and troubleshoot backup failures in BUSY Agent?
To configure backup in BUSY Agent, you need to follow these steps:
Step 1: Open BUSY Agent and configure your data directory from where your data is running under the General Configuration tab.
Step 2: Click on Backup Configuration ( Local Drive ) and specify the backup path and schedule the backup timming after click on Backup Schedule.
Step 3: Click on Backup Configuration (Google Drive) and enter your Gmail ID and authorize it.
Step 4: Schedule your backup as per your requirements and save the configuration. Click on Add to Startup to turn on automatic when you open the system.
Now, your data will be backed up on Local Drive & Google Drive at the scheduled time.
If Backup failed in BUSY Agent, you can try these troubleshooting steps:
Step 1: Make sure that BUSY Agent is running in the background.
Step 2: Check the available space on your Local Drive as well as Google Drive and clear some space if needed.
Step 3: Update BUSY Agent to the latest version from the official website.
Step 4: If you have trouble backing up a specific company, try backing it up on your local drive first and see if the problem persists.
Step 5: Check your antivirus or firewall settings and make sure they are not blocking BUSY Agent Application from accessing the internet or other resources.
Step 6: Run BUSY Agent as an administrator by right-clicking on the application icon and selecting Run as administrator.
Step 7: Check the internet connection is stable or not for google drive backup.
If you need any assistance you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.