How do I handle e-invoicing and troubleshooting in BUSY?

If you want to configure for automatic generation of E-invoice from BUSY, you can follow these steps:
Step 1: First you have to create a GSP (GST Suvidha Provider), you need to visit the eway bill or e invoice portal and select Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited as the GSP Vendor type.
Step 2: Go to Administration and click on configuration.
Step 3: Select Features / Options and click on GST / VAT, here you will see a option called "E-Invoice Required".
Step 4: Set Y to turn it on and mention your place and pincode and GSP username and password in GSP Configuration tab and save the configuration.
Step 5: Go back to Administration and click on configuration.
Step 6: Choose the Voucher Series Configuration option and select the voucher type for which you want to generate e invoice, such as sales, sales return, etc. Then, select the voucher series and click on Voucher Configuration.
Step 7: Here, you will see options of Input Transport Details, "Generate E-Invoice After Saving" , set Y to enable that. Now your BUSY is ready to generate E-Invoice Automatically.
If you encounter any error while generating e-invoice from BUSY, you can follow these troubleshooting steps:
Step 1: Check your GST/VAT configuration and make sure that you have configured and validated the GST Suvidha Provider (GSP) correctly.
Step 2: Enter your company’s address and specify the from place and pin code in the GST/VAT configuration.
Step 3: Enter the valid GSTIN, address, station and pin code of the party in the party master.
Step 4: Select the correct Tax Category, Tax Type and HSN code for the item in the item master.
Step 6: Enter the UQC (Unit Quantity Code) for the unit in the unit master.
Step 7: Ensure that you have a stable and fast internet connection.
Step 8: Enter the port code in case of export invoice.
Further you can also contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.