How do I resolve performance issues with BUSY?

To troubleshoot performance and connectivity issues in BUSY, First you have to identify that on which system BUSY running slow server system or client system ( In case of multiuser license).
If it is server system then can try the below steps:
Step 1: Clear temporary files and free up disk space on your computer.
Step 2: Restart your computer to refresh the system.
Step 3: Ensure your system meet the minimum system requirements for BUSY.
Step 4: Check your data size in which you are working.
Step 5: Check for any available updates for BUSY and install them.
Step 6: Close any unnecessary programs or applications running in the background.
Step 7: If SQL Database then make sure sql services is being running properly.
If it is client server then can try the below steps:
Step 1: Check connectivity between server and client either it is LAN or WIFI.
Step 2: Check the server IP pinging time on client system by mention
"ping (IP Address) -t" in run command, it should be 1 ms.
Step 3: Check can able to access data folder under the network tab.
If same issue persists you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at [support@busy.in].