I already have a BUSY subscription, but unable to use the mobile app, what should I do?

If you have a subscription to BUSY but are unable to use the mobile app, there could be several reasons for this issue. Here are steps to troubleshoot and resolve the problem:
 Step 1 :Ensure that your mobile device meets the minimum system requirements for the BUSY mobile app.
 Step 2 :Make sure you have downloaded the official BUSY mobile app from a reputable app store (e.g., Apple App Store, Google Play Store).
 Step 3 ;Double-check that you are using the correct login credentials (username and password) for your BUSY account.
 Step 4 : Ensure that your mobile device has an active and stable internet connection
 Step 5 :Check if there are updates available for the BUSY mobile app.
 Step 6 : Check the app's permissions on your mobile device. Ensure that the app has the necessary permissions to access your device's storage, camera, and other relevant features.
 Step 7 : Review your mobile device's settings for any restrictions that may be preventing the app from functioning correctly.
 Step 8 : On Android devices, you can clear the app's cache and data. Go to your device's settings, then "Apps" or "Application Manager," find the BUSY app, and clear the cache and data.
 Step 9 : If none of the above steps work, try uninstalling the BUSY mobile app and then reinstalling it from the app store.