Frequently Asked
Questions

Find Solutions to Common Issues Related to installation - full setup download

FAQs

What should be done if the BUSY setup is installed in the wrong drive?

To install BUSY in correct drive follow these steps:
Step 1: Take latest backup of your BUSY data.
Step 2: Open control panel then select the programs and features option.
Step 3: Now, uninstall the BUSY from programs file.
Step 4: Open the browser like chrome and search for busy.in site then click on resources .
Step 5: Select the download field and Download the BUSY 21 latest setup.
Step 6: Next, Double click on setup and install the same in required drive.

What steps can I take if the BUSY is not installing or updating properly?

If the BUSY is not installing or updating properly, you need to follow these steps: 
Step 1 : Check if your system meets the minimum requirements to run the BUSY software.
Step 2 : Disable any antivirus or firewall software temporarily.
Step 3 : Download the latest version of the software from the official website www.busy.in.
Step 4 : Run the installation file as an administrator.
Step 5 : System must have storage space to install BUSY.

How can I uninstall and reinstall BUSY on the same drive where my company data/files are stored?

After backup of your data you can uninstall BUSY from Control panel in system and to reinstall it you can follow some setup.
Step 1: Go to our website busy.in and click on download section.
Step 2: You will find the BUSY setup,you can download it.
Step 3: After download then reinstall it again on the same drive. Make sure to select the same directory folder where your company data or files are stored during the reinstallation process. .

I want to re-download the software but am unsure of the process. Can you provide steps on how I can download the software again?

To re-download the software but am unsure of the process, you need to follow the below steps: 
Step 1: Go to your available browser and visit the site. in site and click on resources and click on download, then click on BUSY 21 latest set-up to download the BUSY set-up.
Step 2: After this, you need to install the BUSY set-up by following the instructions in the set-up and finishing the installation.

I recently updated BUSY and am facing problems. How can I uninstall or rollback the recent update?

If you want to reinstall the BUSY application, follow these steps: 
Step 1: Take the latest backup of your BUSY data.
Step 2: Uninstall the BUSY application from the control panel. To do this, go to Control Panel
then Programs and Features, then uninstall the BUSY files.
Step 3: Download the latest BUSY setup from the busy.in website.
Step 4: Install the downloaded setup to complete the reinstallation process.

How can I resolve download errors with BUSY if trying again through the portal does not work?

If you face any problem while downloading the BUSY setup, you can try these troubleshooting steps:
Step 1: Make sure that your internet connection is stable and fast.
Step 2: Make sure that your antivirus is not blocking the download. You can temporarily disable it and try again.
Step 3: Make sure that you have enough free space on your system drive.
Step 4: Try to download the setup from a different browser.

The BUSY download gets stuck or fails partway through. What should I do to troubleshoot this?

If you face any problem while downloading the BUSY setup, you can try these troubleshooting steps:
Step 1: Make sure that your internet connection is stable and fast.
Step 2: Make sure that your antivirus is not blocking the download. You can temporarily disable it and try again.
Step 3: Make sure that you have enough free space on your system drive.
Step 4: Try to download the setup from a different browser.

Should I reinstall BUSY if I'm having issues with connectivity or reports?

If you are having any issue related to report as speed issue and whatever yes you can 
reinstall BUSY but there are other basic things as well that you need to check before reinstalling
these are given below:-
Option1: First Run reindex data bases after taking backup.
Option2: If issue still persist then once change data location from the data directory option under
company menu
After that if issue still remain then you can resintall BUSY and check.

How do I download and install the BUSY software?

To dowload and install BUSY software, you can follow these steps:
Step 1: First download the setup from our official website i.e, www.busy.in under the download section in resources tab.
Step 2: Run this setup by double click on that.
Step 3: Follow the instructions on the screen and choose the location where you want to install the software.
Step 4: Wait for the installation process to complete and click on the finish button.

How do I reinstall BUSY software if I am facing issues with starting BUSY after installing the dongle?

To reinstall BUSY in system so you can follow these steps:
Step 1: Uninstall the BUSY old software from your system from control panel.
Step 2: Also do backup of data.
Step 3: Also clear BUSYwin folder from where you have installed previously.
Step 4: Now, go in our site busy.in.
Step 5: Then go in downloads & then download BUSY 21 latest release.
Step 6: Now install it.
Step 7: Then plug in dongle & start BUSY.