Frequently Asked
Questions

Q: I'm unable to download or install the BUSY app on my device. What should I do to resolve this?

If you are unable to download BUSY, check follow things: Step 2 : check storage space Step 3 : clear cache and then try to download Step 4 : check antivirus blocking.

Q: Can you assist me with a complete setup of my license on a new PC?

You need to download and install BUSY setup from official website www.busy.in . Then register softlock license file from license management and paste the license file in BUSYwin folder where BUSY installed.

Q: Can I use someone else PC for using BUSY?

Yes, you can use someone else PC for using BUSY but in that system BUSY application must be installed of same version and data should be also there to use BUSY company.

Q: while installed BUSY there is problem showing how to resolved this problem ?

if issue occurred in installation then make sure 1.you download full setup of BUSY 2.also disable firewall defender 3. if you have antivirus then disable it for temporary basis and installed software

Q: Is it ok to install BUSY on a drive other than C drive?

Yes, it is okay to install BUSY on a drive other than the C drive; for this, you need to select the other drive at the time of installing the setup.

Q: Can I download the BUSY software again if I can't log in?

Yes, you can download the BUSY software again if you are unable to log in. For downloading the new setup go to busy.in website and select resources option and then downloads.

Q: Are there any known compatibility issues with other software while using BUSY?

There is no compatibility issues with other software while using BUSY software is recognised,further it depends upon the configuartion of system in which using such softwares and configuration of other softwares

Q: I am getting an error while trying to digitally sign a document/invoice. It says "could not load file assembly BouncyCastleCraft Version ". How can I fix this?

To fix this issue: 1.Take a data backup to secure your information. 2.Update BUSY to the latest version. Please note that a full setup update is mandatory for resolving this problem.

Q: Why am I getting errors after reinstalling BUSY from C drive to E drive?

It is possible that the errors are due to the reinstallation process. It may be necessary to reinstall BUSY again or check for any issues with the E drive.

Q: Will my data be compatible if I upgrade BUSY versions?

Yes, your data should be compatible if you upgrade BUSY versions. However, it is always recommended to take a backup of your data before upgrading to ensure its safety.

Find Solutions to Common Issues Related to installation - full setup download

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I'm unable to download or install the BUSY app on my device. What should I do to resolve this?

If you are unable to download BUSY, check follow things:
 Step 2 : check storage space
 Step 3 : clear cache and then try to download
 Step 4 : check antivirus blocking.

Can you assist me with a complete setup of my license on a new PC?

You need to download and install BUSY setup from official website www.busy.in . Then register softlock license file from license management and paste the license file in BUSYwin folder where BUSY installed.

Can I use someone else PC for using BUSY?

Yes, you can use someone else PC for using BUSY but in that system BUSY application must be installed of same version and data should be also there to use BUSY company.

while installed BUSY there is problem showing how to resolved this problem ?

if issue occurred in installation then make sure 
1.you download full setup of BUSY 
2.also disable firewall defender
3. if you have antivirus then disable it for temporary basis and installed software

Is it ok to install BUSY on a drive other than C drive?

Yes, it is okay to install BUSY on a drive other than the C drive; for this, you need to select the other drive at the time of installing the setup.

Can I download the BUSY software again if I can't log in?

Yes, you can download the BUSY software again if you are unable to log in. For downloading the new setup go to busy.in website and select resources option and then downloads.

Are there any known compatibility issues with other software while using BUSY?

There is no compatibility issues with other software while using BUSY software is recognised,further it depends upon the configuartion of system in which using such softwares and configuration of other softwares

I am getting an error while trying to digitally sign a document/invoice. It says "could not load file assembly BouncyCastleCraft Version ". How can I fix this?

To fix this issue:
1.Take a data backup to secure your information.
2.Update BUSY to the latest version. Please note that a full setup update is mandatory for resolving this problem.

Why am I getting errors after reinstalling BUSY from C drive to E drive?

It is possible that the errors are due to the reinstallation process. It may be necessary to reinstall BUSY again or check for any issues with the E drive.

Will my data be compatible if I upgrade BUSY versions?

Yes, your data should be compatible if you upgrade BUSY versions. However, it is always recommended to take a backup of your data before upgrading to ensure its safety.

Frequently AskedQuestions