Frequently Asked
Questions

Find Solutions to Common Issues Related to installation - full setup download

FAQs

I am trying to upgrade from BUSY to BUSY but am unable to do so. What steps do I need to follow?

 To upgrade from BUSY 17 to BUSY 21 you have to follow the steps 
Step1 If you are using BUSY softlock license then download the Upgrade
file provided in your mail from BUSY or dealer and copy then paste it
under BUSYwin folder
Step2 then download BUSY 21 latest release from BUSY portal and install
the same in old path
Step3 then restart BUSY
Step4 If you are using BUSY dongle license then Install the latest BUSY 21
release from BUSY website and install it on old BUSY path
Step5 Open BUSY and go to license management option
Step6 click on Upgrade BUSY for dongle only option
Step7 set the upgrade patch file path provided by BUSY and click on Upgrade
Step8 restart BUSY

I am unable to get a shortcut icon for BUSY on my desktop. It keeps showing up as a generic shortcut icon. How do I change this?

 If you are unable to get a shortcut icon of BUSY 
on your desktop and keep showing as a generic shortcut Icon then you
need to follow the steps
Step1 Go To windows search Option and search BUSY
Step2 Right click on BUSY logo and click open file location
Step3 Click right mouse on BUSY logo and click properties to check whwere
it actually installed
Step4 then open the installation path and right click on BUSY exe and send
to desktop create shortcut
B If BUSY logo not showing in desktop their might be uninstalled BUSY from
System for that you need to follow the steps
Step1 Go to www.busy.in website
Step2 Download BUSY Latest Release
Step3 Follow the installation wizard and Install BUSY

I am having trouble while installing BUSY, can you help me?

 If you are facing problem while installing BUSY, you can try these troubleshooting steps:
Step 1: Make sure you have downloaded the correct setup of BUSY from our official website, [www.busy.in].
Step 2: Make sure you have enough space available on your system drive where you want to install BUSY.
Step 3: Make sure you have closed any existing instance of BUSY( If already installed) that is running on your system. You can check the task manager and end any BUSY process that is active.
Step 4: If you encounter any error during the installation, try to disable your antivirus software temporarily. Some antivirus software may block or interfere with the installation process. You can enable your antivirus software again after the installation is complete.

How do I take print out of the generated invoice?How do I download and install BUSY?

 To take a printout of the generated invoice in BUSY, you can follow these steps:
Step 1: Open the BUSY on your computer.
Step 2: Go to the Invoices or Sales section.
Step 3: Click on the invoice to open it.
Step 4: Now select the print option and click on option for print invoice
Step 5: Now select the format of bill to print and select the printer and give command for print.

To download and install BUSY, you can visit the official website of BUSY that is busy.in and click on the download section and select the BUSY version and click on download option after download follow the instructions provided for installing the software.

What is the process to uninstall and reinstall BUSY

 To uninstall BUSY, you can follow these steps:
Before uninstallation, take the latest backup of your data.
Step 1: Go to the Control Panel on your computer.
Step 2: Click on "Programsor "Programs and Features."
Step 3: Look for BUSY in the list of installed programs.Select BUSY and click on "Uninstallor "Remove."
Step 4: Follow the on-screen prompts to complete the uninstallation process.
To install BUSY, you can follow these steps:
Step 1: Double-click on the setup to run it.
Step 2: Follow the instructions on the screen and choose the location where you want to install the software.
Step 3: Wait for the installation process to complete and click on the finish button.
Step 4: You can now launch it and start using BUSY on your computer.

I want to move BUSY Accounting Software from the C drive to the D drive. What is the process for this?

 To move BUSY from the c drive to d drive, you need to follow these steps:
Step 1: Take backup of your whole data.
Step 2: Open control panel on your system and uninstall the BUSY.
Step 3: Go to busy.in and click on download tab under the resources.
Step 4: Click on download button for setup downloading and enter the required details then proceed.
Step 5: Run this setup and install it in the d drive.
Step 6: If your license is is softlock form then you need to copy license file from c drive BUSYwin folder and paste into d drive BUSYwin folder.
Step 7: Also copy the data folder and in BUSY set the data path by going to set data directory option.

How to Download, Install, Activate and Configure BUSY? How to manage customer data and enter transactions in BUSY?

 Follow Below Steps :
Step 1 : Visit our website www.busy.in and download BUSY Setup
Step 2 : Install the BUSY setup and after the installation the BUSY icon appears on the Desktop Screen
Step 3 : Open BUSY Software and go to License Management then click on Softlock Registration & activate the license.
Step 4 : Click on Create Company option & Create a company
Step 5 : User can watch the training & help videos from Help Menu to learn how to use BUSY
Step 6 : Go to Admisintration, then Masters and create the Account & Item masters to use in transactions
Step 7 : Go to Transactions for the voucher creation
Step 8 : Go to Display to view reports

Unable to install BUSY on my system it showing an error. What should i do?

 If you are facing problem while installing BUSY, you can try these troubleshooting steps:
Step 1: Check if your system meets the minimum requirements for BUSY software.
Step 2: Download the correct setup of BUSY from the official website www.busy.in.
Step 3: Ensure that you have enough space on your system drive where you want to install BUSY.
Step 4: Close any running instance of BUSY (if already installed) on your system. You can use the task manager to end any active BUSY process.
Step 5: If you face any error during the installation, try to disable your antivirus software temporarily. Some antivirus software may prevent or interrupt the installation process. You can enable your antivirus software again after the installation is complete.

How can I update to the latest version of BUSY?

 To update to the latest version of BUSY, you can follow these steps:
Step 1. Visit the official BUSY website or contact their customer support for the latest version download link.
Step 2. Download the setup file for the latest version of BUSY.
Step 3. Before installing the new version, make sure to take a backup of all your company data.
Step 4. Close any instances of BUSY software that are currently running.
Step 5. Run the downloaded setup file and follow the on-screen instructions to install the latest version.
Step 6. Once the installation is complete, open the updated BUSY software and verify that your data is intact.
Note: It is always recommended to take a backup of your data before updating any software.

I upgraded to the latest version of the software but some features seem to be missing. How can I rollback to the previous version?

 If you want to install the previous version of BUSY software then always should take backup before installation to new or previously installed releases.If you have softlock license the copy it as when we uninstall then license file also get removed.
Pls Follow the below steps :
Step 1: Take the backup of your company
Step 2: Go to the control panel in program and features
Step 3: Select the BUSY software release then do right click and uninstall it
Step 4: Download the previous BUSY release from our site www.busy.in and if the release is very old then will not be able on site.
Step 5: Install the BUSY setup and set data directory

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

phone Sales & Support:

+91 82 82 82 82 82
+91 11 - 4096 4096