Frequently Asked
Questions
Find Solutions to Common Issues Related to installation - product statutory
I have been facing repeated problems with BUSY after recent updates. Can I get a refund for the software?
If you face issue after recent update of BUSY so first check in previous release of BUSY , if issue still exist then can give feedback on feedback@busy.in further if you only want refund so can contact to your local dealer or support team.
How often does the software get updated? Do updates ever cause issues with data or performance?
There is no fixed timing as to when the update comes or how often it comes but due to BUSY updates there is no loss in your data and BUSY performance.But we still recommend you to keep backup of BUSY data before BUSY update.
Will my data migration be taken care of if I upgrade from BUSY to ?
Yes, your data migration will be taken care of if you upgrade from BUSY 9.1 to 9.2. However, it is always recommended to take a backup of your data before uninstalling the software to ensure that you have a copy of your important information
Is it recommended to update to the latest version of BUSY software?
It is recommended to update to the latest version and release of BUSY software as it includes latest updates related to sotware like new features,improved and bug free reports as well as with latest stat release includes changes made by government in gst returns
How can I upgrade to the latest version of the software?
To upgrade to latest verion of BUSY:
Step 1 : Take backup of whole data
Step 2 : Uninstall old setup from control panel
Step 3 : Download and install BUSY from official BUSY site
Step 4 : Set data path
Step 5 : Open company and upgrade data
How can I upgrade to newer versions without losing data?
To upgrade to new verion of BUSY:
Step 1 : Take backup of whole data
Step 2 : Uninstall old setup from control panel
Step 3 : Download and install BUSY from official BUSY site
Step 4 : Set data path
Step 5 : Open company and upgrade data
How often does BUSY update tax rates and forms?
BUSY doesn't have a fixed timeline for updates, but you can check for them:
1.Open BUSY software & under the Company menu in BUSY.
2.Look for the BUSY Updates option.
3.Check the release notes for details on minor and major updates, including new features and bug fixes.
Why did BUSY not prompt me to update when I updated to version ?
In BUSY New update prompt msg not available.If you're looking for information about BUSY software updates or new releases, I would recommend visiting the official website of BUSY (www.busy.in) or open BUSY application and under company Menu click on check BUSY updates option.
Where can I download the latest BUSY software update?
You can download the latest BUSY software update from our official website i.e, www.busy.in and click on resources tab and then Download. You can also downloat it from BUSY also, jusk click on the "Check BUSY Updates" under the company and help menu.
I want to update to the latest version of BUSY. What is the process to update to the new version?
To get the latest versions, you need to follow:
Step 1: Go to company menu
Step 2 : Go to check BUSY updates
Step 3 : Download setup
Step 4 : Take backup
Step 5 : Install updates where BUSY already installed