Frequently Asked
Questions

Q: Will installing updates affect my existing data in BUSY?

No, the existing data may not affect after installing the updates. Further, some new updates or changes exists in updated release so we recommend to take backup before updating the BUSY to new version or release.

Q: I am unable to open certain documents or access certain features. Did something change with the latest update?

It's possible that some changes were made with the latest update that are affecting your ability to access certain documents or features. It's recommended to check the release notes or contact customer support for assistance.

Q: What are the steps to troubleshoot errors during the update of BUSY software?

We recommend to close BUSY instance before updating the software to prevent any error. Further If you face any error during the update, please share the error message or code that appears on the screen.

Q: How often is BUSY updated and what are the support timings?

BUSY is updated regularly with bug fixes and new features. The frequency of updates may vary, but the software is typically updated periodically to ensure optimal performance and functionality. The support helplines is available 24X7.

Q: What new features are added in the latest version of BUSY?

To find out what’s new in the latest version of BUSY, Go to the Help menu and choose What’s New. A PDF file will show you the new features and updates in the latest version.

Q: How frequently is BUSY updated with the latest GST law changes?

BUSY updates its software on regular basis to stay updated with the latest GST laws. The updates may not have a fixed schedule, but they are released regularly to keep the software up to date.

Q: How often is the software updated with new features and fixes?

BUSY is periodically updated with new features to enhance your user experience and bug fixing. The updates may not have a fixed schedule, but they are released regularly to keep the software up to date.

Q: How often does BUSY release new versions with updates?

The release of a new version and updates is not fixed and depend on the changes in the government portal. Updates will be provided as needed, particularly in response to any bugs identified in BUSY

Q: What is the estimated time for BUSY update?

The estimated time for a BUSY software update can vary depending on the size of the update and the speed of your internet connection. It is recommended to allocate sufficient time for the update process.

Q: How do I transfer last year's data or entries into the new version of BUSY I am using this year?

If you have upgraded the BUSY software and are using the new version, you just need to take the latest backup of your old data and run it in the new version of BUSY.

Find Solutions to Common Issues Related to installation - product statutory

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Will installing updates affect my existing data in BUSY?

No, the existing data may not affect after installing the updates. Further, some new updates or changes exists in updated release so we recommend to take backup before updating the BUSY to new version or release.

I am unable to open certain documents or access certain features. Did something change with the latest update?

It's possible that some changes were made with the latest update that are affecting your ability to access certain documents or features. It's recommended to check the release notes or contact customer support for assistance.

What are the steps to troubleshoot errors during the update of BUSY software?

We recommend to close BUSY instance before updating the software to prevent any error. Further If you face any error during the update, please share the error message or code that appears on the screen.

How often is BUSY updated and what are the support timings?

BUSY is updated regularly with bug fixes and new features. The frequency of updates may vary, but the software is typically updated periodically to ensure optimal performance and functionality. The support helplines is available 24X7.

What new features are added in the latest version of BUSY?

To find out what’s new in the latest version of BUSY, Go to the Help menu and choose What’s New. A PDF file will show you the new features and updates in the latest version.

How frequently is BUSY updated with the latest GST law changes?

BUSY updates its software on regular basis to stay updated with the latest GST laws. The updates may not have a fixed schedule, but they are released regularly to keep the software up to date.

How often is the software updated with new features and fixes?

BUSY is periodically updated with new features to enhance your user experience and bug fixing. The updates may not have a fixed schedule, but they are released regularly to keep the software up to date.

How often does BUSY release new versions with updates?

The release of a new version and updates is not fixed and depend on the changes in the government portal. Updates will be provided as needed, particularly in response to any bugs identified in BUSY

What is the estimated time for BUSY update?

The estimated time for a BUSY software update can vary depending on the size of the update and the speed of your internet connection. It is recommended to allocate sufficient time for the update process.

How do I transfer last year's data or entries into the new version of BUSY I am using this year?

If you have upgraded the BUSY software and are using the new version, you just need to take the latest backup of your old data and run it in the new version of BUSY.

Frequently AskedQuestions