Frequently Asked Questions

To set up the BUSY on additional system you need to folow below mentioned points:
1. Your license should be multi user 
2. BUSY should be installed on each system
3. Network Sharing should be done 
4. Set data directory to a shared location 
5. Both the system will run on license mode

No, it is necessary to surrender the soft lock license from old system if you want to install it on a new system. When you register license on new system it will automatically surrender from the old system. For this process you must have an active BLS (BUSY license subscription).

If you have changed your system and activated BUSY in new system,then you can copy your data from existing system and then transfer data through pend drive or online through email and then set data in new system in BUSY and check data.

To switch from cloud-based BUSY to a standalone license, you will need to purchase a new standalone license and install it on your system. Your data will then be stored locally on your system instead of on the cloud.

To uninstall older versions of BUSY on your computer You can follow given steps:
Step: 1 Go to the control panel.
Step: 2 Then program and feature.
Step: 3 Select BUSY old instance and press right click and uninstall it.

If you have change the system and same data is restored then no need to configure again for E-way bill generation. Configuration done in the company not in the system.

YES, Server system is necessary in the multi user functionality in BUSY.
On server system all data of BUSY and its license will be stored.

Pc is a window based software so it can run in windows only and this is a basic system requirement for using BUSY.

No, the current companies will not be visible on a new laptop until they are restored or transferred to the new laptop.

The recommended display resolution that BUSY works best with is 1366x768.