Frequently Asked
Questions

Find Solutions to Common Issues Related to license-management - dongle registration

FAQs

What steps should I follow to get my software dongle serial number activated?

 You should follow below steps to get your software dongle serial number activated: 
Step 1: First check BUSY license File on your registered mail which will be in BUF format (In case of Dongle).
Step 2: Opne BUSY and go in License managemant.
Step 3: Select the option of upgrade dongle registration details.
Step 4: Define the registration file path.
Step 5: Click on validate file.
Step 6: Update it.
Step 7: Re insert dongle in system then re open the BUSY.
For further you can call us on our Helpline No. 8282828282 or can share your query on support@busy.in

I bought a new dongle for BUSY but it is not working. What should I do to get it activated?

 To get activated your BUSY dongle software you need to follow the steps
Step1 get latest version and model of BUSY install in your system and insert
BUSY dongle
Step2 open BUSY and register license with all company details
Step3 If still dongle not working and showing demo copy then you need to Replace
the dongle

Why the dongle blocked and how to fix it?

 Please follow the steps below:
1. Connect the dongle to another USB port
2. Call 8282828282 and veriFinancial Year the serial number with BUSY Associates
3. Sometimes, the dongle may be blocked as per the company policy, so you can speak directly with a partner or BUSY associates

I bought a dongle from someone, how can I transfer it to my name?

 To transfer a dongle to your name in BUSY, you need to contact the dealer from whom you purchased the dongle and provide them with the necessary details. They will guide you through the process of transferring the dongle to your name. 

I Purchased new BUSY Licence How to Register Dongle

 To Register Dongle follow the below steps:
Step 1: Go to Licence Management
Step 2: Update Dongle Registration Details
Step 3: Select Registration File
Step 4: Select Validate File
Step 5: Select Update
Step 6: Reinsert Dongle
Step 7: reopen BUSY

Why is it necessary to install the dongle?

 It is necessary to install dogle because through the dongle security file is detected for BUSY license , otherwise software will run in demo mode. 

I want to know the process for registering dongle due to details not updated correctly by seller

 Requesting you to provide all your details on our support@busy.in we will update it correctly, sorry for the inconvenience caused 

If I create a new company, do I need to install the dongle again?

 No you do not have to install dongle again if crate new company . 

Make multiple dongles/licenses work together in BUSY.

 Yes, multiple dongles/licenses can work together in BUSY. 

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

phone Sales & Support:

+91 82 82 82 82 82
+91 11 - 4096 4096