Frequently Asked Questions

BUSY license number is a unique identifier code provided to a user when they purchase BUSY.This number is used to authenticate and validate the user's right to use the software. 
 For BUSY online support, you need to provide license number. If you have any difficulties finding or accessing your license number, you may want to check any documentation or emails you received when you initially purchased the software. 
 Step 1: You can also find license number , open BUSY application and on top BUSY window you will get Model Name and (S.No.).

After purchasing BUSY, you will receive the activation key within 24 hours of purchase. Once you receive the activation key,you have to follow Steps
Step 1 : download and install BUSY latest version from website
Step 2 : open BUSY
Step 3 :go to company menu
Step 4 : softlock registration
Step 5 : put serial no and activation key and register softlock with all details needed
Step 6 : download license file revecive on registered email id
Step 7 : put the license file in BUSYwin folder where BUSY installed 
Step 8 : close BUSY and re open

To register your serial number you should follow the steps 
 Step1 open BUSY and go to license management option 
 Step2 go to softlock registration option 
 Step3 fill the serial number and activation key on each boxes and validate 
 Step4 Fill other details of company 
 Step5 fill your register mail id and password 
 Step6 then click on register 
 Step7 after registration download and copy license file from your register mail and paste it in BUSYwin folder 
 Step8 restart BUSY to open BUSY in license mode

There could be several reasons why you are unable to install the license file for BUSY. Some possible reasons could include
Step 1 : incorrect file format
Step 2 : corrupted license file
Step 3 : compatibility issues with the software version.
 It is recommended to double-check the file format, ensure the license file is not corrupted, and verify compatibility with the software version you are using. 
 If still issue facing , you can you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in

While Registered softlock error message show Internet connection is not available but internet connection is available follow the below steps:
Step 1: Change Internet Connection
Step 2: Disable Antivirus (Quick heal, K7, etc)
Step 3: Exclude BUSY from Antivirus
Step 4: Open Run command (Window + R)
Step 5: Type ncpa.cpl
Step 6: Click on connect network >Right Click > Click Properties
Step 7: Click Internet protocol version 4 (TCP/IPv4) > Click Properties
Step 8: Click Use the Following DNS server address
Step 9: Mention Preferred DNS server 8.8.8.8 And Alternate DNS server 8.8.4.4 > Click ‘OK’
Step 10: Reopen BUSY

While opened BUSY error message show Machine ID mismatch follow the below steps:
Step 1: Go to Licence management
Step 2: Go to Get softlock Licence 
Serial No
Registered Email id 
Registration Password (Forgot Password) 
Step 3: Surrender Softlock Licence file (Ask Would you like to continue with Surrender ?)
Serial No
Registered Email id 
Registration Password (Forgot Password) 
 Step 4: Softlock Registration 
Serial No
Activation Key >Validate Serial No
Register softlock 
Step 5: After Received Licence file on mail 
Step 6: download file > Copy licence file > Paste where is BUSY installed >Reopen BUSY

To Register Softlock follow the below steps: 
Step 1: Go to busy.in > Resources > Download BUSY 21 Step
Step 2: Install Winrar/7 Zip > Double click on step > Install setup BUSY 21
Step 3: Go to Company Menu
Step 4: Go to Licence management
Step 5: Softlock register 
Step 6: Mention Serial No And Activation key then validate softlock then Register softlock
Step 7: Will receive Licence file on mail 
Step 8: Download licence file from mail 
Step 9: Copy licence file then paste where is BUSY installed
Step 10: Reopen BUSY 

To secure the BUSY license and prevent unauthorized access, you can update a strong softlock registration password.
To change BUSY softlock password, follow these steps:
Step 1: Open BUSY application on desktop.
Step 2: Go to company section then select License management option.
Step 3: Now, Click on Change Softlock Emil ID/Password
Step 4: Mention the Serial no. and Registration password in their relevant field and click on proceed button.
Step 5: Afterward, mention then email id and new password to be update and save the window. Your softlock password will be successfully updated.

To get started with BUSY:
1. Install and launch the software.
2. Register the BUSY license 
2. Create a company profile.
4. Set up a master's [Inventory and Accounting] with necessary details
5. Configure Inventory Items pricing 
6. Enter transactions (sales, purchases, expenses etc).
7. Generate reports like profit and loss, balance sheet, and more.
Basic features include:
1. Accounting: Handle financial transactions.
2. Inventory Management: Track stock levels and pricing.
3. Invoicing: Create invoices and bills.
4. GST Compliance: Manage taxes and generate GST reports.
5. Reports: Generate financial statements and analytical reports. and many more.

To register your software license, please follow the below steps:
Step 1: Click on license management option available in company menu (company should be closed)
Step 2: Then click on softlock registration option
Step 3: Enter the serial number activation available on your mail id 
Step 4: Then enter the registration password of the mail id. and then click register option
Step 5: Then you will received license file on given mail & then you have to paste that file in BUSYwin folder in which folder BUSY is already installed