Frequently Asked Questions

If you want to enable a particular feature in the BUSY but dont know the procedure then you can use below options.
 Step 1: Press F1 then help menu will get open from there you can read the steps to enable the feature.
 Step 2: When you open the BUSY, On right bottom you have to click on search menu then mention the feature name.

If you Want new features or improvements related to GST filing in the latest version of BUSY: 
 1.Open BUSY. 
 2.Go To The help Menu & Whats's New. 
 3.It Shows 2 options In BUSY 21 you can find chnages made by BUSY or in statutory Updates find Changes in Government Templet. 
 4.You Can also Find in Release notes on busy.in

Yes, there is a knowledgebase and forum available for self-help with BUSY and to find the document follow the steps
 Step 1 In company go to help menu
 Step 2 Select knowledge documents option
 Step 3 Download the knowledge document and it will be opened
 Step 4 We can find the multiple options in document for to be used in BUSY

Finding s in Knowledgebase and Forums:Yes, there is a knowledgebase and forums for common questions in BUSY.
Accessing User's Manual and Knowledge Documents:
1.Open BUSY software.
2.Log in to the required company.
3.In the help menu, look for options like User's Manual and Knowledge Documents.
4.Click on the option, and if not available, it will prompt for download.
5.Download and search for s within the documents.

Follow these steps to access tutorials and user guides:
1.Open BUSY software.
2.Log in to the required company.
3.In the help menu, find options like User's Manual, Knowledge Documents and training help videos.
4.Click on the option; if not available, it may prompt for download.
5.Download and search for s within the documents.
This will guide you in understanding and utilizing all the features of BUSY.

To find help menu in BUSY if unable to find:
Step 1 : click on search menu tab given in rightside shortcut key after opening company
Step 2 : in top panel you can see help menu you will get all options under that
Step 3 : still it unable to find login with super user and check might user have rights issue

Are you new in BUSY software and want to learn how to work in BUSY
 No worry, just follow the given steps
 Step 1 Open the BUSY software
 Step 2 Open your company created in BUSY
 Step 3 Go in Help menu
 Step 4 Click on Training and help video
 Step 5 You can learn BUSY from these give videos

To find a particular option in BUSY, you can try the following options: 
 1. Check the particular option by click on search menu 
 2. press F1 and then download user manual for guidance for particular option 
 5. If none of the above option work, you can reach out to BUSY's customer support for further assistance."

For finding the user's manual option Go to help menu and click on user manual option.
For troubleshoot errors in BUSY follow below steps:
Step 1: Take a latest backup of the company.
Step 2: Go to houskeeping menu and click on reindex database option.
Step 3: Then wait to complete the process of reindex and try again by login BUSY again.

Yes, there is user documentation available for BUSY that can help you understand how to use specific features properly.
Step 1: open any company and Go to Help Menu.
Step 2: Under the Help Menu: you can find Knowledge Documents,User Manual , Quick start guide.
Step 3: Check out the company's official YouTube channel for video tutorials and additional guidance.