Frequently Asked Questions

To find a particular option in BUSY, you can try the following options: 
1. Check the particular option by click on search menu 
2. press F1 and then download user manual for guidance for particular option 
5. If none of the above option work, you can reach out to BUSY's customer support for further assistance."

You can find documentation on entering receipts and payments properly in BUSY by visiting the official BUSY website. They usually provide user manuals, guides, and tutorials that explain how to enter receipts and payments accurately in the software. Additionally, you can also check their support section or contact their customer support for further assistance.

To check out the new features and improvements in the latest version of BUSY follow these options
 1.Open BUSY software and then open company
 2.Go to help menu
 3.Select the option what's new
 4.Now select BUSY 21 to check improvements in product release and for stautory updates can check updates regarding gst returns

To get training on different BUSY modules and features you can use Training help videos
 Please follow the given steps to find the videos
 Step 1 Open company
 Step 2 Go on help menu
 Step 3 Click on Training help videos
 Step 4 Here you can find training videos link

To check for and remove any junk characters causing errors in account names, go to the housekeeping option in BUSY and select the "Check for Junk Characters" option. This will show all the items and vouchers with junk characters. You can then delete or modify them to remove the errors.

Yes, there is a guide available to tell the tax terminology and labels used in BUSY, follow below steps to use it:
1. Go to Help menu.
2. Click on User's Manual.
3. Now you can see the detailed view of features and options provided in BUSY or you can simply press F1.

You can use the search feature that is available in BUSY option name Search Menu type voucher name or any key. all voucher is listed in Transactions Menu. If any voucher like sales quotation, sales order is not showing in Transactions Menu list that voucher need to configure in BUSY.

If you want to run Regenerate Dual Voucher for a specific date range, follow these steps:
Step 1: Take a backup of your data.
Step 2: Go to the Housekeeping menu, then click on Regenerate Dual Vouchers.
Step 3: Then Click on Filter on Date Range, select your date, and press OK.

To check the updated feature of BUSY 21, follow these steps:
Step 1: Open company then go to help menu.
Step 2: Click on what's new tab then choose BUSY 21 to check product related updates in BUSY 21 or statutory updates to view statutory changes.

If the stock report shows incorrect quantities after updating transactions in BUSY, follow these steps: 
 1.Take a backup of your data. 
 2.Then open the company. 
 3.Then go To housekeeping menu. 
 4.Run update Master balance & Regenerate Master Help File.