Frequently Asked
Questions

Q: How to fix disappearing icons/menus on screen edges in BUSY?

To fix the display issue of BUSY, you need to change the system screen resolution. You can do this by right-clicking on the desktop and selecting Display Settings. The recommended resolution is 1366X768.

Q: How can I set data directory after installing BUSY?

To set data directory after installing BUSY, follow these steps: Step 1: Open the BUSY then click on company menu Step 2: Click on set data directory then mention the data directory and save it.

Q: What rate do I select for IGST in BUSY

The GST rate of any Goods / Services is depends on the nature of it. Further you follow the GST compliance and rules. Further you can also consult with your CA or Accountant.

Q: Is it safe to rewrite data in BUSY?

Rewrite data option is used in case of data corruption and will remove the corruption from data. Further, it is recommended to run rewrite after taking the latest backup of you BUSY data.

Q: Can I disconnect and reconnect to check the IP address on my PC?

Kindly elaborate about the concern so that we can help you, further yes you can disconnect and reconnect the internet for smooth working in your PC. Please share the concern on support@busy.in

Q: What steps should I follow to refresh data balances in BUSY

If you want to refresh your data balance in BUSY, you need to run Update Master Balances from the Housekeeping menu. Please Note: Take latest backup of your data before running this process.

Q: What is the difference between rewriting and reindexing data?

Reindex data: When you run this process it will refresh your company's data in every table of database. Rewrite books: When you run rewrite books process it will create the database table again.

Q: Is it possible to resolve the problem from a main system instead of the client system in which facing the issue in BUSY?

In some cases yes and in some cases Is it possible to resolve the problem from a main system instead of the client system in which facing the issue in BUSY

Q: I am unable to generate invoices for my regular supplier. Why does it say invoice options are not enabled?

The invoice options may not be enabled for your regular supplier in BUSY. You need to check the settings and make sure that the invoice options are enabled for regular suppliers.

Q: Is it advisable to replace or delete DB files directly in a company folder of BUSY?

It is not advisable to replace or delete DB files directly in a company folder of BUSY. Further if you wish to do the same then keep backup of your data.

Find Solutions to Common Issues Related to miscellaneous - suitable disposition

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How to fix disappearing icons/menus on screen edges in BUSY?

To fix the display issue of BUSY, you need to change the system screen resolution. You can do this by right-clicking on the desktop and selecting Display Settings. The recommended resolution is 1366X768.

How can I set data directory after installing BUSY?

To set data directory after installing BUSY, follow these steps:
Step 1: Open the BUSY then click on company menu
Step 2: Click on set data directory then mention the data directory and save it.

What rate do I select for IGST in BUSY

The GST rate of any Goods / Services is depends on the nature of it. Further you follow the GST compliance and rules. Further you can also consult with your CA or Accountant.

Is it safe to rewrite data in BUSY?

Rewrite data option is used in case of data corruption and will remove the corruption from data. Further, it is recommended to run rewrite after taking the latest backup of you BUSY data.

Can I disconnect and reconnect to check the IP address on my PC?

Kindly elaborate about the concern so that we can help you, further yes you can disconnect and reconnect the internet for smooth working in your PC. Please share the concern on support@busy.in

What steps should I follow to refresh data balances in BUSY

If you want to refresh your data balance in BUSY, you need to run Update Master Balances from the Housekeeping menu.
Please Note: Take latest backup of your data before running this process.

What is the difference between rewriting and reindexing data?

Reindex data: When you run this process it will refresh your company's data in every table of database.
Rewrite books: When you run rewrite books process it will create the database table again.

Is it possible to resolve the problem from a main system instead of the client system in which facing the issue in BUSY?

In some cases yes and in some cases Is it possible to resolve the problem from a main system instead of the client system in which facing the issue in BUSY

I am unable to generate invoices for my regular supplier. Why does it say invoice options are not enabled?

The invoice options may not be enabled for your regular supplier in BUSY. You need to check the settings and make sure that the invoice options are enabled for regular suppliers.

Is it advisable to replace or delete DB files directly in a company folder of BUSY?

It is not advisable to replace or delete DB files directly in a company folder of BUSY. Further if you wish to do the same then keep backup of your data.

Frequently AskedQuestions