Frequently Asked
Questions

Q: How do I access specific configuration settings in BUSY?

If you want to search any specifi configuration then click on "Search Menu" tab available on right side of BUSY screen.Here you can search your desired configuration.

Q: How can I check my BUSY serial number?

You can check your BUSY serial number on the title bar of the BUSY screen. Further if you have dongle then you can check on it also.

Q: How can I check and correct the invoice details that are not showing properly in BUSY?

To check invoice details check: Step 1 : Review invoice data Step 2 : Check data entry Step 3 : Data format Step 4 : Errors

Q: How can I get assistance from BUSY support to access specific data in BUSY Accounting Software?

To get assistance from BUSY support you can contact on support helpline mention on our site busy.in and can mail on support@busy.in with active BLS .

Q: How can I contact customer service for help with technical errors in BUSY Accounting Software?

You can contact to customer support of BUSY on helpline number can find in our site busy.in , also can mail for support on support@busy.in.

Q: What process should i run in housekeeping to ensure smooth functioning of my company?

To smooth functioning of your company you can run the Reindex Database process under the Housekeeping menu. Note: Take backup of your data before running this process.

Q: Should I first make changes on the main system or the client system?

It is recommended to make changes on the main system first and it will automatically update on client system when you reopen that company in BUSY.

Q: How do I upload documents directly to the Jaisalmer portal through BUSY

BUSY doesn't have any option to upload your data to Jaisalmer portal. However, BUSY has only option for direct upload GSTR-1 Return to the GST portal.

Q: How do I skip the backup option and go to the next step while creating a bill in BUSY Accounting Software?

There's no such feature of backup option while creating a bill in BUSY, kindly provide more clearification so that we can help you regarding this.

Q: Is it safe to delete folders in the data directory, or can it harm the BUSY Accounting Software?

It is not safe to delete folders in the data directory of BUSY Accounting Software as it can harm the software and cause data loss.

Find Solutions to Common Issues Related to miscellaneous - suitable disposition

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I access specific configuration settings in BUSY?

If you want to search any specifi configuration then click on "Search Menu" tab available on right side of BUSY screen.Here you can search your desired configuration.

How can I check my BUSY serial number?

You can check your BUSY serial number on the title bar of the BUSY screen. Further if you have dongle then you can check on it also.

How can I check and correct the invoice details that are not showing properly in BUSY?

To check invoice details check:
 Step 1 : Review invoice data
 Step 2 : Check data entry
 Step 3 : Data format
 Step 4 : Errors

How can I get assistance from BUSY support to access specific data in BUSY Accounting Software?

To get assistance from BUSY support you can contact on support helpline mention on our site busy.in and can mail on support@busy.in with active BLS .

How can I contact customer service for help with technical errors in BUSY Accounting Software?

You can contact to customer support of BUSY on helpline number can find in our site busy.in ,  also can mail for support on support@busy.in.

What process should i run in housekeeping to ensure smooth functioning of my company?

To smooth functioning of your company you can run the Reindex Database process under the Housekeeping menu.
Note: Take backup of your data before running this process.

Should I first make changes on the main system or the client system?

It is recommended to make changes on the main system first and it will automatically update on client system when you reopen that company in BUSY.

How do I upload documents directly to the Jaisalmer portal through BUSY

BUSY doesn't have any option to upload your data to Jaisalmer portal. However, BUSY has only option for direct upload GSTR-1 Return to the GST portal.

How do I skip the backup option and go to the next step while creating a bill in BUSY Accounting Software?

There's no such feature of backup option while creating a bill in BUSY, kindly provide more clearification so that we can help you regarding this.

Is it safe to delete folders in the data directory, or can it harm the BUSY Accounting Software?

It is not safe to delete folders in the data directory of BUSY Accounting Software as it can harm the software and cause data loss.

Frequently AskedQuestions