Frequently Asked
Questions
Find Solutions to Common Issues Related to miscellaneous - suitable disposition
Should I cancel the updating process if its taking too long?
No, once the master balance process gets started then you need to complete the proces. Further, process will take time according to the data size.
can I Rename BUSY title which given below BUSY icon
Yes you can rename BUSY icon title name, right click on BUSY icon click on show more option than click on rename and mention name.
What should I do if changes made in one tab do not reflect in another tab of BUSY?
If changes made in one tab do not reflect in another tab of BUSY, you reopen the same company in another tab and check.
How do I check my internet connection in BUSY? It seems disconnected.
BUSY does not have any option to check your internet connection. You have to check your router or system settings for any internet issues.
Should I call an engineer to resolve the problem with my drive?
Yes, You should call an engineer to resolve the problem related to the drive because it's your systematic issue and not related to BUSY.
How do I check if there are any antivirus conflicts blocking BUSY?
You can check the antivirus settings and look for any option that blocks applications. If BUSY is blocked, you can unblock it from there.
How to remove black bars on top/bottom of BUSY screen?
BUSY does not have an option to adjust the screen size. It depends entirely on the system screen resolution. The recommended resolution is 1366X768.
What happens to the balance in the party account if I leave a payment pending?
If you leave a payment pending in BUSY, the balance in the party account will show as pending until the payment is adjusted.
How many system can be connected in enterprise multi-user license of BUSY?
The enterprise multiuser license or any model of multi user license can be connected with 25 Client system on same premises through LAN.
How do I close multiple windows of BUSY?
You need to close multiple windows of BUSY one by one by click on exit BUSY or press Esc button from your keyboard.