Frequently Asked
Questions
Find Solutions to Common Issues Related to miscellaneous - suitable disposition
What are the requirement to change hsn code from four to six or eight digit in item master?
Hsn code digit must be update as per GST compliance. You should update the hsn code digit as per aggregate annual turnover.
When will the new username and password be provided after a reset?
The new username and password will be provided after a reset once the company data is shared with BUSY support through email.
What do you mean by MRP in BUSY?
MRP stands for Maximum Retail Price and it is the highest price that can be charged for a product sold in India.
What is BUSY accounting software?
BUSY accounting software is a accounting software that is used to maintain the day to day transactions and records of a business
How is tax calculated if I change something in a saved sales invoice in BUSY?
If you change something in a saved sales invoice in BUSY, the tax will be recalculated based on the updated information.
Is the customer service available 24/7 and are there any holidays when they are closed?
Yes, the customer service for BUSY Accounting software is available 24/7 and there are only restricted holidays when they are closed.
After updating BUSY, do I need to update the data for each company file?
When you update the BUSY then the data will get update automatically when you open the company in the updated release.
Do I need to uninstall all products and start release separately in BUSY?
Yes, if you want to uninstall BUSY, then you need to uninstall products and stat release seperately from the control panel.
How do I check if my GST portal is active on BUSY?
BUSY does not have any option to check the status of your GST portal weather it is active or de active.
What should I do if I accidentally open the BUSY twice?
If you accidentally open the BUSY twice, you can simply close one of the windows to avoid any confusion or errors.