Frequently Asked
Questions
Find Solutions to Common Issues Related to miscellaneous - suitable disposition
How can I access Housekeeping in the software?
To access Housekeeping options in BUSY, click on the Housekeeping tab located next to the Print / Email / SMS tab.
I am experiencing issues with data synchronization between different devices using BUSY. How can I ensure smooth synchronization?How do I resolve issues with missing vendor bills and vendor names during data reconciliation in BUSY?
Issue in sync :
Step 1 : Data storage
Step 2 :Check internet connection
Step 3 : Data access control
My supplier is asking for GST number but the system gives an error when I enter it. What should I do?
When showing error for GST number check:
Step 1 : CHeck format of GST number
Step 2 : Validate GSTIN
When I press F to delete user logs, it's not working. What is the correct way to delete logs?
If F8 key is not working to delete the user log then check your keyboard key it working or not
Do I need to select specific vouchers when doing a regenerate dual voucher or should I just regenerate all?
No, you do not need to select specific vouchers when doing a regenerate dual voucher. You can regenerate all vouchers.
How do i reindex the database in BUSY? Should I do it from within the company or outside?
If your company is open then you should run reindex database process from the housekeeping menu after taking the backup.
How can I transfer my data from a cracked hard disk to a new one?
For transferring data from a cracked hard disk to a new one you can contact
from hardware person about it.
What menu options are under the Admin section of BUSY?
Please check the administration menu option:
1: Master
2: Configuration
3: Users
4: Utilities
5: Bulk Updation
6: Data Export/Import
7: Miscellaneous Data Entry
8: Change Financial Year
Is it necessary to change the default configuration in BUSY?
It depends on the specific requirement needed. Some requirements may require changes to the default configuration, while others may not.
When I try to match reports, I get an error to run Regenerate Dual Voucher. What does this mean and how do I do it?
To run regenrate dual voucher:
Step 1 : Click on house keeping
Step 2 : Run regenrate dual voucher