Frequently Asked
Questions

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FAQs

Is it possible for multiple users to use the software simultaneously?

Yes, it is possible for multiple users to use the BUSY simultaneously in the Multi-User Edition.

Can multiple users access the same companys accounting data simultaneously online?

Yes, multiple users can access the same company's accounting data simultaneously in BUSY multi user license.

Is the serial number the same as the license key?

No, the serial number is not the same as the license key in BUSY Accounting software.

Is there a customer support email or messaging system that I can use to contact for assistance?

Yes you can contact us through our support mail that is support@busy.in for any assistance 

Can data saved in OneDrive on one system be accessed in another system running BUSY?

Yes, Data saved in OneDrive on one system be accessed in another system running BUSY. 

Can I pick items manually instead of automatic item pick in sales?

Yes, you can pick items manually instead of automatic item pick in sales in BUSY.

How do I ensure that all items and accounts come to the company after deleting vouchers?

Please provide more information on this context so that we can guide you accordingly. 

How much time will it take to update the balance?

In BUSY, update master balance process will consume time according to the data size.

What does the option Regenerate Master Hell File do?

Regenerate master help files refresh the help files of all the masters in BUSY.

What are the different models available in BUSY?

BUSY have three different model which includes basic mode, standard model and enterprises model.