Frequently Asked
Questions
Find Solutions to Common Issues Related to mobile-app - bulk upload
Availability of Android/iOS app and additional modules?
BUSY accouting software provides mobile application that can be use for data entering and report purpose, you will get the options in mobile application as per software module you are using
Why does changing the financial year or date range log me out of the app? I have to log back in to see the updated data.
In mobile app if you want to switch fy after uploading the both financial year data you can go to home window of app - setting - change financial year.
Why dont BUSY phone sales reports match actuals
There is a mismatch between the mobile app sales amount and the system’s actual sales amount. This might be because the data is not synchronized properly to the mobile app.
Is Data Upload limit of 1 GB still exist?
No, there is no limit for data upload in the BUSY mobile app; for this, you need to install the latest version of BUSY to upload the data.
Why can't I use regular GST voucher types in the BUSY mobile app?
In mobile app, we can create GST voucher of sales, sales order and receipt. In future we wil update the other voucher type also in mobile app.
Availability of an Android/iOS app for BUSY?
BUSY accouting software provides mobile application that can be use for data entering and report purpose, you can use BUSY mobile application in android and IOS both.
Does BUSY mobile app also need update?
It is always recommended to use latest version always to avoid any issue due to previous updates. BUSY mobile app also launches updates time to time.
My terms and conditions are not getting transferred from desktop to mobile app. What should I do?
If you want to change the terms and conditions, then you
must change the standard invoice terms and conditions, then
sync incremental data changes will be done.
How can I ensure that all vouchers are synced in mobile app, including journal entries?
To ensure that all vouchers, including journal entries, are synced in BUSY , you can run a full data sync instead of an incremental sync.
I am unable to get automatic updates on the mobile application. What should I do to resolve this?
For Mobile App, we have to check in Play Store or App Store for Updates. We not get automatic update notification for app.