Frequently Asked
Questions
Find Solutions to Common Issues Related to mobile-app - increamental data upload
The automatic incremental uploads in BUSY CloudSync have stopped working. How do I fix this?
To fix the issue of automatic incremental uploads not working in BUSY CloudSync, you can try the following steps:
1. Check your internet connectivity to ensure a stable connection.
2. Verify that the Cloud sync configuration is enable in BUSY agent..
3. Update your Mobile app,BUSY and BUSY agent.
What troubleshooting can I do if the mobile app stops syncing data properly?
If the BUSY mobile app stops syncing data properly, you can troubleshoot the issue by checking your internet connection, restarting the app, clearing the app cache, and ensuring that you have the latest version of the app installed.You can update BUSY and BUSY agent if incremental done through it.
Why does my incremental data upload get stuck at -% sometimes in BUSY?
There could be various reasons why incremental data upload gets stuck at 7-8% in BUSY, such as poor internet connectivity, server issues, or errors in the data being uploaded. It is recommended to check the internet connection and try again, or contact BUSY support for further assistance.
What is the solution for incomplete voucher issues encountered during data uploading?
To address incomplete voucher issues during data uploading, follow these steps:
1. Ensure a stable and reliable internet connection is available.
2. Remove or replace the Junk characters to ensure data integrity.
3. Temporarily disable the antivirus software. Antivirus programs may sometimes block or interfere with file transfers.
What steps are to be followed to resolve issues encountered during data upload?
To resolve the issues while uploading data follow the steps
1. Validate data accuracy and remove the Junk Characters
2. Follow the data upload steps correctly
3. IdentiFinancial Year the error messages
4. Confirm network stability.
5. Check for file size
6. Re-index the database then upload the data
How can I troubleshoot the error while uploading data?
To troubleshoot the error while uploading data:
1. Validate data accuracy and remove the Junk Characters
2. Follow the data upload steps correctly
3. IdentiFinancial Year the error messages
4. Confirm network stability.
5. Check for file size
6. Re-index the database then upload the data
The Bill sent from BUSY app is not visible. How can I find it?
To find bill that created from BUSY mobile app follow the below steps:
Step 1: Go to administration then select data export import
Step 2: Click on cloud Sync
Step 3: Then select download transaction and bills posted from mobile app will show
How can I address the issue of incomplete vouchers displaying while uploading data?
To troubleshoot incomplete voucher issues during data upload:
1. Validate data accuracy and remove the Junk Characters
2. Follow the data upload steps correctly
3. IdentiFinancial Year the error messages or incomplete voucher details
4. Confirm network stability.
5. Re-index the database then upload the data
How can I trobleshoot the issue of encountering incomplete vouchers while uploading data?
To troubleshoot incomplete voucher issues during data upload:
1. Validate data accuracy and remove the Junk Characters
2. Follow the data upload steps correctly
3. IdentiFinancial Year the error messages or incomplete voucher details
4. Confirm network stability.
5. Re-index the database then upload the data
Is there a way to manually trigger a sync in BUSY instead of waiting for auto sync? I want to force a cloud sync now.
Yes you can sync your data manually but you need to follow some steps:
Step 1: Go to administraion and Then click on Data Export Import .
Step 2: Now click on Cloud Sync option and then click on Incemental Upload Data.