Frequently Asked Questions

To set up user roles and permissions in BUSY, you can follow these steps: 
 Click on 
 Step 1: Administration
 Step 2: go to Users
 Step 3: then Add
 Step 4: then Create User and Password
 Step 5: On Top Right, Expand Menu Option can give rights to the user for which transaction can view, modify, delete,cancel and same for which reports he want to allow user can view.
 Step 6: On Left Side, User Control - Can enable or disable option as per his requirment for user.

To update your own/self) number as owner for sending PDF voucher notifications in BUSY, follow these simple steps:
 Step 1 : Navigate to "Voucher Series Configuration" from the "Administration Menu->Configuration->Voucher Series Configuration."
 Step 2 : Choose the voucher series type you're interested in, where you want to send notifications from a voucher.
 Step 3 : Click on the "Configure" button for "Send Notification on BNS after Saving."
 Step 4 : Update your correct mobile number in the "Self Mobile No" field.
 Step 5 : Save your changes.

In BUSY, entering Social Security Numbers (SSNs) or similar sensitive personal information would generally not be recommended, as this software is primarily designed for financial and accounting purposes, and it's essential to prioritize data privacy and security.
 Step 1 :Custom Fields: Some accounting software allows for custom fields or additional data fields to be added to records
 Step 2 :If you need any assistance you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

In BUSY, you cannot modify stock items directly from the stock status closing balance screen. You will need to make changes to stock items through the appropriate inventory vouchers or stock maintenance screens.
 Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters.
 Step 2: Select Item option and click on Add. or Modify 
 Step 3: Fill or mdify all the necessary details such as name, group, unit, tax rate, hsn etc and save.

In BUSY, you cannot modify stock items directly from the stock status closing balance screen. You will need to make changes to stock items through the appropriate inventory vouchers or stock maintenance screens.
 Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters.
 Step 2: Select Item option and click on Add. or Modify 
 Step 3: Fill or mdify all the necessary details such as name, group, unit, tax rate, hsn etc and save.

In BUSY, we can create Mutliple User and can give rights to them accordingly.
 Pls Follow the Below Steps :
 Step 1: Administration
 Step 2: Users
 Step 3: Add
 Step 4: Create User and Password
 Step 5: On Top Right, Expand Menu Option can give rights to the user for which transaction can view, modify, delete,cancel and same for which reports he want to allow user can view.
 Step 6: On Left Side, User Control - Can enable or disable option as per his requirment for user.

To re-enable the BUSY BNS feature in the BUSY app, you can follow these steps:
 Step 1: Go to the Administration
 Step 2: Click on configuration option, select feature/option
 Step 3: Select General tab and Enable Event Notification
 Step 4: Set the occurance of event, you have to select the type of event and user
 Step 5: Mention remove contact no on which notification to be shared.(This option work with BUSY BNS Application)
 Please note, option is available in Standard model of BUSY and with active BLS

To check and resolve BNS connectivity issues in BUSY, you can try the following steps:
 Step 1: Go to the Administration
 Step 2: Click on configuration option, select feature/option
 Step 3: Select General tab and enable Event Notification
 Step 4: Set the occurance of event, you have to select the type of event and user
 Step 5: Mention contact no on which notification to be shared.(This option work with BUSY BNS Application)
 Please note, option is available in Standard model of BUSY and with active BLS

If you forgot your company's login usernam & password and want to reset that, you can follow these steps:
 Step 1: Create a backup of your company data
 Step 2: Email your backup files to us at "support@busy.in"
 Step 3: Attach a password reset request on your company’s letterhead with your Serial No., Contact Name, and Contact No. This will help us to verify your identity and process your request faster.
 Step 4: We will send your data back after reset password As soon as possible.

If you forgot your company's login usernam & password and want to reset that, you can follow these steps:
 Step 1: Create a backup of your company data
 Step 2: Email your backup files to us at "support@busy.in"
 Step 3: Attach a password reset request on your company’s letterhead with your Serial No., Contact Name, and Contact No. This will help us to verify your identity and process your request faster.
 Step 4: We will send your data back after reset password As soon as possible.