Frequently Asked
Questions

Find Solutions to Common Issues Related to notification-tools - bns

FAQs

The BUSY app is running slow on my systemAre there any fixes to improve the performance?

 There could be various potential problems in the BUSY system, such as software bugs, compatibility issues with the operating system or hardware, network connectivity problems, database corruption, or incorrect system configurations. It is recommended to contact the BUSY customer support team for assistance in troubleshooting and resolving any issues.
Step...

Want to create a budget in BUSY but can't figure it out. Is there a tutorial for setting up budgets?

 BUSY does offer features for setting up budgets, but the specific steps may vary depending on the version and edition of the software you are using. Since software interfaces and features can change over time, it's recommended to refer to the official BUSY documentation or seek guidance from their customer... 

While running monthly reports in BUSY, I encounter an error message. How can I resolve this issue?

 When encountering an error message while running monthly reports in BUSY, resolving the issue may require a systematic troubleshooting approach. Here are steps you can take to address this problem:
Step 1 : Ensure that all data related to the monthly reports is accurately entered. This includes transactions, dates, customer...

I am getting an error message in BUSYHow do I resolve this?

 If you are getting error while generating reports or showing incorrect balance in BUSY, you can try these steps:
Step 1: First, identify the problem that is causing the issue. Check if there is any error message showing up or if the data in the report is incorrect or incomplete....

How do I set up GST in BUSY?

 Setting up GST (Goods and Services Tax) in BUSY involves a series of steps to configure the software to comply with GST requirements in your region. Here's a step-by-step guide on how to set up GST in BUSY:
After enabling GST/VAT while creating your company, you can easily configure the...

Incorrect numbers in Profit and Loss report in BUSY. How to get an accurate P&L report?

 If you're encountering a discrepancy in the totals of the Profit and Loss (P&L) report in the BUSY, you should take a systematic approach to identify and correct the issue. Here are steps to help you address this problem:
Step 1 : Ensure that all income and expense transactions are...

Discrepancy in totals of Profit and Loss report in BUSY. How can I correct this?

 If you're encountering a discrepancy in the totals of the Profit and Loss (P&L) report in the BUSY, you should take a systematic approach to identify and correct the issue. Here are steps to help you address this problem:
Step 1 : Ensure that all income and expense transactions are...

How do I connect to BUSY? It is not connecting

 If you are having trouble connecting to BUSY, whether it's an issue with accessing your data or connecting to the internet, you can try the following steps to troubleshoot and resolve the problem:
Step 1 :Close the BUSY completely and then reopen it.
Step 2 :Double-check your login credentials (username...

The net/internet connection with BUSY is not workingHow can I get the net connection working again?

 If you're experiencing issues with the internet connection in BUSY, here are some steps you can follow to troubleshoot and get it working again:
Step 1 :Make sure that your computer is connected to the internet.
Step 2 :Close the BUSY software completely and then reopen it.
Step 3 :Your firewall or antivirus software may be blocking BUSY from accessing the internet.
Step 4 :If your network requires a proxy server to connect to the internet, ensure that BUSY is configured with the correct proxy settings.
Step 5 :Verify that your network settings, such as IP address and DNS configuration, are correct.
Step 6 :If you're experiencing internet connectivity issues that extend beyond BUSY software, contact your internet service provider (ISP) to check for any network outages or issues on their end.
Step 7 : Restart your router or modem to refresh your internet connection. Unplug the power for a few seconds and then plug it back in.
Remember to take appropriate precautions when making changes to your computer's settings or reinstalling software to avoid data loss. If you're not comfortable with technical troubleshooting, consider seeking assistance from IT professionals or your organization's IT department.

What reports can I generate to track my business performance in BUSY?

 here is a step-by-step guide on how to generate various reports in BUSY:
Step 1 :Start by opening the BUSY on your computer.
Step 2 :Enter your login credentials to access the software.
Step 3 :Look for the "Reports" or "Financial Reports" tab in the main menu.
Step 4 :Choose the type of report you want to generate. For example, you can select "Profit & Loss Statement," "Balance Sheet," "Cash Flow Statement," "Sales Report," "Purchase Report," "Inventory Report," "Customer Statement," or "Vendor Statement," depending on your needs.
Step 5 :After selecting a report type, you will typically need to set reporting parameters. These parameters may include the date range for the report, specific accounts or items to include, and any other relevant filters.
Step 6 :Once you have configured the reporting parameters, click on the "Generate" or "Run" button.
Step 7 : If you want to save or share the report, look for options to export it in different formats such as PDF, Excel, or CSV.
You have successfully generated various reports in BUSY to track your business's performance. Repeat these steps whenever you need to access up-to-date financial and performance information for your company.

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

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