Frequently Asked Questions

If showing error 3044 while installing BUSY then follow the steps 
1 If you have any antivirus in system then go to file or folder excusion option 
and exclude BUSYagent 
2 Go to control panel and open windows security and disable it 
3 Install BUSYagent in the same drive and folder where BUSY installed

BUSY Agent offers two backup options: one on the local drive and another on the Google Drive. This way, you can have multiple copies of your backup in different locations and avoid data loss in case the local drive gets corrupted. You can then restore your backup from the Google Drive if needed.

To minimize the BUSY Agent software instead of closing it fully, you can click on the minimize button (usually represented by a dash or a downward arrow) located in the top-right corner of the software window. This will keep the software running in the background and allow it to continue taking automatic backups.

For BUSY Agent, There is no login credentials are required to open. You need to download and install it in the system in which BUSY is already installed.In this we have to set the data path and backup folder for having BUSY backup on schedule time in the local drive and Google Drive.

You can change the schedule backup timing for Google Drive backup in the BUSY Agent.
 Pls follow the below steps :
 Step 1: Open the BUSY Agent
 Step 2: Go to the google drive option
 Step 3: Click on backup scheduled
 Step 4: Change the backup timing as per your requirement.

You can change the schedule backup timing for Google Drive backup in the BUSY Agent.
 Pls follow the below steps :
 Step 1: Open the BUSY Agent
 Step 2: Go to the google drive option
 Step 3: Click on backup scheduled
 Step 4: Change the backup timing as per your requirement.

If BUSY Agent suddenly stop meanwhile incremental data sync, Pls check the below Steps :
 Step 1: Make sure that the incremental configuration has been properly done in BUSY Agent.
 Step 2: Make sure to have proper internet connectivity.
 Step 3: Exclude BUSY agent in anti virus and check the firewall settings.

If BUSY Agent suddenly stop meanwhile incremental data sync, Pls check the below Steps :
 Step 1: Make sure that the incremental configuration has been properly done in BUSY Agent.
 Step 2: Make sure to have proper internet connectivity.
 Step 3: Exclude BUSY agent in anti virus and check the firewall settings.

To properly start the BUSY Agent application to ensure data backup as per schedule, you should keep the application open and minimized on your computer's system tray. And ad to startup to make launch automatically when system get turn on. Do not close the application to take backup as per schedule.

Yes, there is a demo version of BUSY Agent available that you can use to learn without impacting your real data.You can configure for any unsueful data to see how it takes backup time to time.But demo version will not work for backup on google drive as feature comes under BLS.