Frequently Asked Questions

In BUSY Agent you need to mention the Data Directory under the General Configuration as same as mention in the BUSY So if you unable to take backup from BUSY Agent then you need to verify the both data directories.

If you are taking automatic backup from BUSY Agent utility, then you can close or minimize BUSY, it will not impact on backup process
 In case of automatic backup from BUSY Agent, only this BUSY Agent utility must be open

To make BUSY Agent launch automatically during system startup, you need to click on the Add to Startup option in the BUSY Agent application. This will ensure that BUSY Agent opens in the background every time you start your system.

Yes, you can schedule daily or weekly backups on the local system in BUSY, through BUSY agent you can configure
 Click configure Backup for local drive and then you can specify the schedule for automatically backup as per your requirement.

To download BUSY Agent setup, you need to follow these steps:
 Step 1: Visit our official website www.busy.in and click on the Resources.
 Step 2: Next, click on the Download and find the BUSY Agent and download the setup file.

We can check the BUSY agent backup location from following steps :
 Step 1: When we open the BUSY agent 
 Step 2: Then click on backup configuration for local drive
 Step 3: There can check the backup folder location

Issue in BUSY agent to fix this follow these steps 
1. first make sure that your BUSY agent is in running process and add in startup menu of windows 
2. update your BUSY agent or re-installed it in fresh folder

If BUSYagent does not open after clicking on the shortcut menu, even if BUSYagent has already installed your system,
Go to task manager and close the BUSY agent, then click on the BUSY agent shortcut. The issue will be resolved. 

The issue could be that your phone number is not registered on BNS or there may be a problem with the notification settings in BUSY agent.you can check your email configuration setting in BUSY agent and check details there.

Yes,after reconnect internet it will take backup on schedule time or you can take manual after reconnect internet.you need to open BUSY agent and click on Backup now option select option Local or Google Drive for take backup.